Service Administrator

2 weeks ago

Ashbourne, United Kingdom Mastermover Full time

**Company**:MasterMover

**Location**:Ashbourne, Derbyshire

MasterMover is a leading provider of innovative material handling solutions, specialising in electric tug technology. We are currently seeking a diligent and organised individual to join our team as a Service Administrator. This position offers a fantastic opportunity to contribute to our dynamic company and gain valuable experience in the field of service administration.

**Key Responsibilities**:

- Schedule service appointments and coordinate technician visits with customers.
- Maintain accurate records of service requests, appointments, and completed work orders.
- Assist in preparing service quotations and invoices.
- Collaborate with the team to ensure smooth operations and customer satisfaction.
- Handle enquiries from customers regarding service agreements, warranties, and technical support.
- Assist in maintaining inventory of spare parts and equipment.
- Generate reports as required.

**Qualifications**:

- Previous experience in administrative roles, preferably in a service-oriented environment.
- Strong organisational skills with meticulous attention to detail.
- Excellent communication skills, both verbal and written.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and prioritise tasks effectively in a fast-paced environment.
- A proactive and customer-focused approach to work.
- Experience with ERP/CRM software is a plus.

**Benefits**:

- Opportunity to work for a globally recognised industry leader with a track record of innovation and excellence.
- Competitive salary and benefits package.
- Collaborative and supportive work environment that values creativity, initiative, and continuous learning.
- Exciting career growth opportunities with a company that is committed to investing in its employees and promoting from within.

**Benefits**

Pension Scheme

Life Assurance

Retail & Gym Discounts

Employee Assistance Programme

Cycle to Work Scheme

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