Front of House

7 days ago

Brighton, United Kingdom Vios Cafe Full time

**Job Title**: Front of House
**Location**: Vios Cafe (21 Brighton Square, BN1 1HD)
**Employment Type**: Full-time (5 working days / 40 hours per week)
**Experience**: 3 years experience minimum

**About Us**:
Vios Cafe is a cozy and vibrant cafe known for its delicious offerings and commitment to quality. Owned by Greek brothers Constantine & Philippos, our Mediterranean inspired cafe is a hub of warmth and hospitality. We're currently seeking for a new enthusiastic team member to join us, someone who is passionate, enjoys teamwork & brings experience from the hospitality industry.

**Skills required**:

- **Customer Service Skills**: A friendly and welcoming demeanour is essential for interacting with customers and providing excellent service.
- **Communication Skills**: Clear communication is vital for taking orders accurately, addressing customer inquiries, and coordinating with other staff members.
- **Adaptability**: In a small cafe, the workflow can change rapidly. Being able to adapt to different tasks and situations is crucial.
- **Multi-tasking Ability**: Front of house staff often need to handle multiple tasks simultaneously, such as taking orders, serving food, and handling payments.
- **Attention to Detail**: Ensuring orders are correct, tables are clean, and the cafe is presentable requires a keen eye for detail.
- **Time Management**: Balancing the needs of multiple tables and ensuring orders are served promptly.
- **Positive Attitude**: Maintaining a positive attitude, even during busy or stressful times, can help create a welcoming atmosphere for customers.
- **Reliability**: Dependability is crucial in a small team, as absences or tardiness can disrupt operations.
- **Cleanliness and Hygiene**: Ensuring personal hygiene and cleanliness in the workspace is essential for food safety and maintaining the cafe's reputation.
- **Calm Under Pressure**: Busy periods can be hectic, so remaining calm and composed under pressure is a valuable asset.
- **Respectful and Courteous**: Treating customers and colleagues with respect and courtesy is essential for fostering a positive atmosphere.
- **Attention to Customer Preferences**: Remembering regular customers and their preferences can enhance the personalized service experience.
- **Passion for Hospitality**: A genuine enthusiasm for providing great service and creating a welcoming environment for guests is perhaps the most important quality of all.

Pay: £12.00-£13.00 per hour

Expected hours: 40 per week

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Brighton, BN1 1HD: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Front of House

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