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Online Content Designer
2 weeks ago
**About The Service**
**About the job**
Facilitating the development and maintenance of high quality customer centered digital content on the council's websites, app and chatbot. This position will be predominantly home-based with some office time required when appropriate and safe to do so.
**What We Are Looking For From You**
We are looking for a Online content designer to take ownership of user research, interviews, and surveys, who can translate findings from data and evidence into user flows, customer journey maps, mockups, and prototypes. You will use these methods to improve user experience across core functionality and new features of our key digital channels. You must follow a user-centric design approach and believe in inclusive digital service design. A good team player with a positive attitude who can manage their time effectively across a number of digital projects. You must be well-organised, punctual and a self-starter.
**Additional information**
Job Reference: RES01076
