Customer Service Advisor

1 week ago

Kingston upon Hull, United Kingdom Clearanswer Call Centre LTD Full time

Do you work in hospitality and are wanting a change of direction?

Or maybe you’re a care worker and would love a better work life balance?

**Earn up to £100 extra each month with our amazing attendance bonus.**

We’re a Call Centre in the heart of Hull. We’ve won **multiple **awards for being the best and we want you to be a part of this On top of your starting salary, which is very competitive in today’s market, we also include a wide range of benefits to thank our hardworking staff.

**Does the below sound like you?**:

- Hardworking and committed to delivering the very best
- Someone who’s proactive and wants to get involved.

**If it is, Look at what we have to offer you**
- **Very healthy commission scheme**:

- giving you the chance to set your own goals and earn

**- Employee engagement events**:

- We’re all about that family feel Check out our **Instagram and new Tik Tok** page to see what we get up to.
- Incentives
- we love to inject the fun and excitement into your working day with chances to win prizes every day

**- Wellbeing tools**:

- We want to look after you, make you feel supported and show you that we care
- Discounted gym membership
- Healthy body, healthy mind
- Opportunities to give back to local and UK based charities
- We host so many events and activities to support charities close to our heart.
- Fantastic Holiday entitlement and additional days based on tenure
- because we want to reward our loyal staff

**- Monthly bonus** for good time keeping and attendance
- Pension scheme with employer contributions from Clearanswer

The training consists of 2 weeks in the classroom and on the calling floor. We like to do a mix of classroom and hands on learning to **suit everyone’s learning style **so you’re fully prepared. Once you’ve graduated from training you’ll be introduced to your new team and be fully immersed into our community.

**What will I be doing?**
- Providing outstanding customer service via inbound calls for BIG household brands
- Using all the great skills we’ve taught you, you’ll be having brilliant conversations, supporting customer queries, and talking about our fantastic products.
- Using your ‘can do’ attitude you’ll be looking at putting your customer first and providing great experiences every time
- **We do not currently offer remote working, You will be required to commute to the Kingston Upon Hull office each working day. Please note if you have not received an initial call within 7 days then unfortunately you have been unsuccessful at this stage.**_

**Salary**: £10.45-£11.47 per hour

**Benefits**:

- Company events
- Company pension
- Referral programme

Supplemental pay types:

- Commission pay

Ability to Commute:

- Hull (required)

Work Location: In person

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