Hotel Management

1 week ago


Carlisle, United Kingdom Crown and Mitre hotel Full time

Busy 91 Bedroom City Center hotel requires a manager to join our team.

As a Manager you may be the first person a guest encounters at our hotel so you’ll need to be friendly, professional and confident. You’ll be the person a guest or colleague turns to if they have a concern or complaint and you’ll be empowered to make things right. You’ll be involved in everything from serving in the bar and restaurants, taking reservations, ensuring our housekeeping and maintenance teams are aware of any issues, to delegating and monitoring tasks so you’ll should be willing and able to multi-task.

We’re looking for individuals, not robots We want people who can really shine in a busy setting, who are comfortable and confident in meeting and engaging with new people, who can delegate tasks and handle the smooth-running of a shift and who have a passion for great customer service. Practices and processes can be taught, but pzazz is what comes naturally to our management team and is what makes them special.

**Preferred skills of Manager**:

- experience in a hotel or other service industry in a supervisory capacity
- a good knowledge of food service
- articulate and communicative
- numerate
- good interpersonal skills
- organised and systematic
- concerned with quality of product and service
- computer literate
- market awareness
- proven leadership ability

The work pattern will be 5 days out of 7 with a variety of shifts, including weekends and overnight stays depending on the business needs.

**Job Types**: Full-time, Permanent

**Salary**: From £10.50 per hour

**Job Types**: Full-time, Permanent

**Salary**: From £10.50 per hour

**Benefits**:

- Discounted or free food

Supplemental pay types:

- Tips


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