Resourcing & Customer Service Administrator

24 hours ago

Reigate, United Kingdom Commercial Services Group Full time

**Resourcing & Customer Service Administrator **(£22,000 - £25,000pa)

**Connect2Surrey **(Hybrid/Reigate, Surrey)

**This role is an initial 12 month FTC**

**About Commercial Services Group**

Commercial Services Group (CSG) is one of the largest providers of public sector and education procurement services globally, with revenues of c£500M, 1800 staff and six trading divisions: Global Education Supplies, Procurement, Energy & Carbon, Community Services, Professional Services and People Services.

Wholly owned by Kent County Council, CSG supports over 15,000 customers in 86 countries and collaborates with a supply chain of c1,000 suppliers.

**The Role**

**Key Duties**
- Attend open days/job fairs for developing a compliant ‘Bank’ of workers for the placement across the borough including engagement with local Job Centres
- To manage and control agency submissions and promote roles to the agency supply chain
- To work with the Talent Partners to ensure a steady flow of CVs for all roles to support the direct fill activity of Talent Partners
- Work with the Talent Partners and the management team to fully understand the
requirements of our hiring managers and support them in workforce planning

**What we need from you**
- Confident use of social media platforms
- Previous experience in an administrative post supporting teams
- Previous search and selection as well as job advert writing
- Strong IT skills, particularly Microsoft Word and Excel
- Able to interact with a wide variety of audiences in person, on the telephone and in writing
- Organised and prioritises work to deliver against multiple activities
- Can deliver accurately within a fast paced environment
- Demonstrates enthusiasm and willingness to learn
- Takes instruction but curious to know the reasons why things are done in a certain way and willing to challenge the norm if there is a better way
- Driven to achieve in a targeted environment but remains calm under pressure
- Committed to work as part of a team
- Interest in a career in recruitment, sales and/or HR
- Can-do approach, looking for solutions rather than focusing on an issue
- Confident in own ability but knows when to escalate an issue and doesn't over promise
- Committed to continuous improvement and personal development and actively seeks feedback on performance

**In return, CSG will offer you**:

- 25 days holiday, plus bank holidays
- Birthday off work
- Life assurance cover
- Company pension
- Flexible first, hybrid working
- A culture of progression & development
- Shopping discounts & retailer offers
- Team & company events
- eLearning portal
- EAP programme
- Referral scheme
- Health & Wellbeing platform
- Health Cash Plan initiative
- Discounted gym membership

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