Hotel Receptionist

1 week ago


Worthing, United Kingdom MN2021 LTD TA THE BURLINGTON HOTEL Full time

We are looking for an exceptional front office employee to our 26 bedroom 4 silver star hotel.

Located on the seafront of Worthing, Marine Parade, the receptionist will have a positive and professional attitude, going above and beyond to ensure our guests experience is positive and memorable.

The Role
- Ensuring that all guests are suitably attended to and all calls are handled in a polite and professional manner.
- Checking guests in & out
- Taking reservations over the phone
- Assisting with all departments in times of pressure - where reasonably possible.
- Obtaining feedback from guests, passing this to HOD's to improve service levels.
- To be aware of and promote all services offered in the Hotel
- Ensuring daily banking is correct
- To take overall personal pride in appearance and work performance

**With the nature of the industry our team must be able to work weekends and sometimes nights.**

Experienced preferred due to fast passed environment. However, full training will be provided.

We are a passionate team who believe if we’re having fun then the guests are having fun with us

The hotel is open 365 days a year.

Work remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: From £10.42 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Schedule:

- Day shift
- Night shift
- Weekend availability

Work authorisation:

- United Kingdom (required)

Work Location: In person


  • Hotel Receptionist

    1 week ago


    Worthing, United Kingdom MN2021 LTD TA THE BURLINGTON HOTEL Full time

    Our newly renovated, sleek hotel is in need of an exceptional front office employee to our 26 bedroom 4 silver star hotel. Located on the seafront of Worthing, Marine Parade, the receptionist will have a positive and professional attitude, going above and beyond to ensure our guests experience is positive and memorable. The Role -- Ensuring that all guests...