Customer Support Executive

2 days ago


Belfast, United Kingdom Happy Jobs NI Full time

Are you an enthusiastic and dynamic individual with a passion for delivering exceptional customer experiences while supporting a high-performing sales team? We are seeking a motivated Customer Support Executive/Sales Coordinator to join our client based in Ballymena during this exciting period of growth.

**Please note**:This role offers an immediate start.
- **Role Overview**: As a Customer Support Executive/Sales Coordinator, you will be a crucial link between the company’s valued customers and their Sales team. Your role will involve providing customer support, managing inquiries, and assisting the wider Sales team in their efforts to drive revenue.
- **Key Responsibilities**:

- Provide accurate product information, resolve customer issues, and ensure customer satisfaction.
- Collaborate closely with the Sales team to coordinate and facilitate the sales process.
- Assist in preparing sales quotes, proposals, and presentations for potential clients.
- Maintain and update customer databases, ensuring accuracy and completeness.
- Monitor order fulfilment and shipment processes to ensure timely delivery.
- Assist in managing post-sale activities, including order follow-up and customer feedback.**Qualifications**:

- Previous experience in Customer Support or Sales Coordination is preferred.
- Excellent communication skills, both written and verbal.
- Strong organizational abilities and attention to detail.
- Proficiency in MS Office Suite and CRM software.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Problem-solving skills and a proactive approach to challenges.**Compensation**:

- Competitive salary: £22,000 - £25,000 per annum.
- On-target earnings (OTE) based on performance.**Benefits**:

- Comprehensive training and ongoing professional development.
- Opportunity to work with a motivated and collaborative team.
- Career growth opportunities within a dynamic industry.You may also be of interest to our client if you are currently working in one of the following roles: Sales and Accounts Administrator, Sales Support Specialist, Key Account Manager, Client Relations Administrator, Sales Support Executive, Sales Executive, Sales Account Manager, Account Executive Coordinator, Account Manager.



  • Belfast, United Kingdom Locate a Locum Full time

    Join to apply for the Customer Support Executive role at Locate a Locum. The role demands strong expertise in SaaS (Software as a Service) products and technical support, combined with a passion for delivering world-class service. The primary focus is on resolving customer issues promptly while consistently achieving exceptional levels of customer...


  • Belfast, United Kingdom Locate a Locum Full time

    **Role Overview** The role demands a strong expertise in SaaS (Software as a Service) products and technical support, combined with a passion for delivering world-class service. The primary focus is on resolving customer issues promptly while consistently achieving exceptional levels of customer satisfaction. Delivering an outstanding customer experience is...


  • Belfast, United Kingdom Whytematter Full time

    Delivering an exceptional customer experience is central to this position, requiring empathy, emotional intelligence, and the ability to manage multiple tasks effectively while collaborating with teams to ensure outstanding outcomes. **Key Competencies**: - **Results-Oriented**: Consistently achieve or exceed KPI targets. - **Effective Communication**:...


  • Belfast, United Kingdom Seopa Ltd Full time

    **Customer Success Executive (CSE-25)** As a **Customer Success Executive**, you'll contribute directly to Seopa’s success, owning customer accounts, shaping long-term partnerships, onboarding new customers and driving mutual growth with our clients, with opportunities to progress your career in a growing and supportive team. **In this role you...


  • Belfast, United Kingdom CCL Label Ireland Full time

    **JOB DESCRIPTION** **Job Title** : Customer Account Executive **Location**: Belfast **Responsible to** : Customer Services Manager **Job Purpose**: The role within the Customer Service Department includes a client facing role with filing and administrative duties. You will act as a direct link between our customers and the company while ensuring that...


  • Belfast, United Kingdom Aflac Northern Ireland Full time

    **The role** Executive Assistant, Administrative co-ordinator, captain of multitasking-you can call yourself whatever feels right because at Aflac Northern Ireland we’re different like that! For those that haven’t already heard at Aflac we help people cover medical expenses beyond their standard health insurance, and when they come to us, they really...


  • Belfast, United Kingdom Seopa Ltd Full time

    **Customer Success Executive (CSE-24)** The role provides the opportunity to manage existing accounts, onboard new partners and develop successful, long-term partnerships. You will contribute directly to the success of your accounts and Seopa through identifying and negotiating new business with existing customers and successfully onboarding and managing...


  • Belfast, United Kingdom career moves group Full time

    Contract - Belfast, Northern Ireland, Northern Ireland - Posted 2 hours ago - £10.11 - £11.09 per hour GBP / Year - Supply Chain **Customer Service Executive** **Location**:Belfast (Hybrid) **Length**:6 months **Rate**: £10-11 p/h **Hours**: 9am - 6pm The Customer Service Advisor is the first point of contact for customers, and is responsible for...

  • Executive Assistant

    15 hours ago


    Belfast, United Kingdom Northern Ireland Housing Executive Full time

    Job ref: Job type:PermanentLocation:2 Adelaide Street, Belfast, BT2 8PBSalary:£32,597 - £36,363Closing date:Thursday 20 Nov :30**Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file.BAND:**5Job PurposeTo provide a high-level professional, confidential and efficient executive...


  • Belfast, United Kingdom Industrial Temps Full time

    Our client, a global leader in premium drinks, is looking for **Customer Service Executive** to join their team based in **Belfast.** The Customer Service Advisor is the first point of contact for customers, and is responsible for delivering excellent customer service and ensuring all customer orders are delivered as requested (on time, in full). **Pay...