Av Service Transition Engineer

2 weeks ago


London, United Kingdom Concept Human Solutions Full time

UNDERSTANDING, SERVICE, TRUST
3 Words that Guarantee Results in Recruitment

AV Service Transition Engineer

London salary circa £32,000
A New opportunity to join the growing Transition Team of this very successful AV company being part of the transition team means working at the forefront of new AV deployments expertly blending a comprehensive AV knowledge a proficiency in assimilating newtrends and impeccable customer facing skills to maximise client investment in audio-visual

*Day to Day ownership of transition assignment (reportingtoSTM)

*Alignment of service Transition Engineer (STE) skill sets with assigned on site FM business requirements arranging training as and when required to meet assignment scope. The requirementr is to ensure all deployed technologies can be supported

*Monitoring STE bookings ensuring time on site is efficient and assisting others within the department

*Working with the helpdesk team to ensure aligned and ready to support

*Will be technically proficient in AV/VCtechnologies

*Calm under pressure with the ability to multi-task and prioritise

*Able to manage client client communications and escalations

**Benefits**:
*Working shifts covering 8am-6pm Monday-Friday
- 3% pension contribution (after 6 months' probation period)
- 31 days holidays
- Death in service benefits (3 x annual salary)
- Company Health Care Plan(after 6 months' probation period)

*Company pension Plan
- Free parking on site
- Free tea, coffee etc on site excellent staff facilities



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