Customer Service Advisor
1 week ago
**Job Description**:
**Want to be a valued member of the team? We are looking for Experienced Customer Service Advisor for our client to join their hardworking & friendly team for my client based in Magna Park, Lutterworth**
**_MUST DRIVE DUE TO LOCATION_**
**Salary**: £10.50phr - £11.00phr
**Hours of work**:
Monday - Friday 07:30/08:00-16:00-16:30
**Location**:
Magna Park, Lutterworth
**As a Customer Service Advisor your duties will include**:
- Liaising with local dealerships, UK customer base and outbases.
- Investigating and resolving customer complaints
- Escalating enquiries to the appropriate teams when necessary
- Handling all incoming customer enquiries
- Maintaining an accurate customer performance management database
- Handling all inbound and outbound telephone calls for a business
- Generating regular customers reports on a day-to-day basis.
- Managing internal and external communication
- Operating various internal systems; from stock movement to fleet tracking
- Dealing effectively with all customers enquires and conducting investigations.
**Key Experience**
- Excellent interpersonal skills and ability to work in a small team.
- Clear communication skills and strong command of English language
- Great attention to detail and ability to multitask.
- Excellent IT skills and good Microsoft packages
- Ability to work calmly under high-stress situations in a fast-paced environment.
- Flexibility to cover various shifts including Saturdays.
- Own transport (essential)
**What our client is looking for in you**:
- Flexible
- Honest
- Reliable
- Hardworking
You will benefit from:
Weekly pay
Holiday & Sick pay
Immediate start
Call us : 01788 578888
Visit us : 11 Bank Street, Rugby, CV21 2QE
Make an appointment on Facebook to register today: Pertemps Rugby Industrial
-
Customer Service Advisor
4 days ago
Lutterworth, United Kingdom TMR Group Ltd Full time**Customer Service Advisor (12-month FTC)** **Lutterworth** **Up to £21,000** **The Company** This is a global market leader within the distribution sector with over 18 sites across the UK. This is an excellent time to join the business as there is high demand for their products. They are an expanding business with increasing turnover and new...
-
Customer Service Advisor
1 week ago
Lutterworth, United Kingdom City Plumbing Full timeDo YOU pride yourself on delivering excellent customer service? Do YOU thrive working in a exciting and fun environment? Are YOU looking for a business with great benefits, with plenty of opportunities for career progression? **If so then we’d love to hear from you as City Plumbing are recruiting for a number of Customer Service Advisors! **Why should...
-
Customer Service Advisor
4 days ago
Lutterworth, United Kingdom GXO Logistics Full timeAre you someone who is always willing to put the customer’s needs first? Do you excel in customer satisfaction? Are you ready to join a team that appreciates you and helps your career grow? We have got the job for you! Here at GXO, we are looking for a **Customer Service Advisor** to join our team at our BT site in Lutterworth. Managing a diverse...
-
Customer Service Advisor
4 days ago
Lutterworth, United Kingdom TVS Supply Chain Solutions Full time**Purpose**: To provide front-line “helpline” response for all types of request for customers of clients supported by the department and also: - Management of customer order pipelines - Management of customer returns pipelines - Supporting operations & Supply chain teams with failed order resolution **Main Duties & Responsibilities**: - Delivery /...
-
Customer Service Administrator
6 hours ago
Lutterworth, United Kingdom Workforce Staffing Ltd Full timeJob title: Customer Service Administrator Location: Lutterworth **Salary**: £10.77 per hour Hours: 8am-4pm Shift: Monday to Friday Temp for 6 months. An exciting temporary 6 months opportunity has arisen in our client's busy distribution centre for an experienced Customer service advisor. Day to Day duties will include the following: - Using in house...
-
Customer Service Team Leader
1 week ago
Lutterworth, United Kingdom GXO Logistics Full timeHere at GXO, we are looking for a **Customer Service Team Leader** to join our logistics team in Lutterworth. This is a fantastic opportunity to truly lead the team and together excel in customer service delivery. Whether through the phone or on-site, the Service Desk Supervisor will ensure the team can swiftly provide a problem resolution and manage...
-
Customer Services Officer
1 week ago
Lutterworth, United Kingdom The Caraires Consultancy Full time**Leicestershire based - Remote(with the occasional teams and trainingdays in the office)** **36.25 hours a week (08.45 - 17.00 Monday to Friday)** **6 month FTC** **£23,819 p.a.** Our client a very friendly membership organisation based in Leicestershire are looking to recruit a Customer Service Officer for a FTC of 6 months. You will be providing an...
-
Customer Service Representative
1 week ago
Lutterworth, United Kingdom Britvic Soft Drinks Ltd Full timeAt Britvic we’re on a journey to become the most dynamic soft drinks company. As one of the UK’s leading players in the FMCG market we pride ourselves on setting high standards, being courageous and pushing ourselves to think outside the bottle. We offer consumers a range of family favourite and global premium brands such as Robinsons, Tango, J20, R...
-
Customer Service Representative
9 hours ago
Lutterworth, United Kingdom Britvic Full timeAt Britvic, we make, market and sell great-tasting soft drinks, offering refreshments to billions of consumers worldwide. We're constantly refreshing and reimagining our business, ensuring it's innovative and evolving while staying true to our vision - to be the most dynamic soft drinks company, creating a better tomorrow. We've been home to iconic brands...
-
Quality Assurance Advisor
1 week ago
Lutterworth, United Kingdom Great Bear Full timeCompany Description With a varied portfolio of sites including chilled and ambient storage as well as contract packing facilities, Culina Group are well-placed to meet the logistics needs. We have over 20 million square feet of warehousing spread across 100+ depots, we employ in excess of 22,000 people to ensure that our 2.2 million deliveries reach the...