Dental Receptionist

6 days ago


St Albans, United Kingdom High Oaks Dental Practice Full time

We are recruiting for a new member of our team to join us in providing a 5 star patient experience

Experience with SOE dental system ideal but training provided.

Must have great communication and customer service skills.

Great opportunities to progress.

DAYS - Tuesdays and Fridays 8.45 - 6pm and alternate Saturdays 8.30 - 4pm

Key tasks
- Answer the telephone and deal with patient enquiries in a positive, efficient and friendly manner
- Receive and deal with patients and visitors in a pleasant and prompt manner
- Keep patients informed of any delays
- Notify dentists/hygienists of patients’ arrivals
- Schedule patient appointments in accordance with the practice policies and keep records of all appointments and remind patients of their appointments as required
- Prepare day sheets for each provider
- Collect and record patient payments and pursue any debts in accordance with the practice payments policy
- Follow computer procedures to ensure that patient records are properly maintained
- Liaise with dental laboratories, suppliers and other organisations as required, keeping records of laboratory work in and out
- Keep the reception area tidy and welcoming
- Assist throughout the practice and perform such other tasks as reasonably requested by the practice manager
- Attend all practice meetings as requested

**Job Type**: Part-time
Part-time hours: 16-24 per week

**Salary**: Up to £12.00 per hour

**Benefits**:

- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift

Ability to commute/relocate:

- St Albans: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Receptionist: 1 year (preferred)

Work Location: One location



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