Customer Service Advisor
1 week ago
**Proactive Workforce Solutions** are currently recruiting for Part-time **Patient Service Coordinators** to work with one of our clients based in **Harlow.**
**Key** **Responsibilities**:
- Proactively communicate with patients to arrange deliveries and manage patients held stock
- Proactively communicate with referring customers to give feedback to customers' specification and communicate issues with deliveries, patients stock or patient well being
- Field communication from patient and/or customers and either act upon enquiry or pass it on to the correct department to act on communication
- Managing communication in a professional and empathetic manner always
- Receiving prescriptions and processing them in according to work instructions
**Experience/Qualifications**:
- Experience working in a healthcare environment would be desirable.
- Evidence of continuing development.
- IT literate experience using MS Word and Excel.
- Experience working in a customer service environment.
- Education to include 3 GCSEs or equivalent.
**Benefits**:
- Career progression opportunities
- Online portal giving access to discounts etc.
- Part-time flexible hours
**Job Types**: Part-time, Temporary contract, Temp to perm
Part-time hours: 16-24 per week
**Salary**: £10.50-£11.18 per hour
**Benefits**:
- Canteen
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
Reference ID: PWS/DR/PSCPT/HRW/140823
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