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Front of House

2 weeks ago

London, United Kingdom Exhibition Hub Full time

Exhibition Hub venues are all over the world we specialise in Immersive Experiences and are looking for a team who are passionate about people and the arts.

JOB SUMMARY

Responsible for providing a first-class experience for our visitors with exceptional customer service, and to create and promote a positive atmosphere and guest focused culture within the experience. Includes weekend and evening shifts.

ACTIVITIES TO INCLUDE SOME OR ALL OF THE FOLLOWING

Box office work

Shop assistant

VR assistant

Meet and greet

Answering visitor queries

Adhering to, and monitoring guests’ adherence to, all safety procedures

And any other duties which enhance the visitor’s experience

The role will require standing and/or walking most of the time

MINIMUM QUALIFICATIONS:
Be at least 18 years of age

The ability to read, speak and effectively understand the English language

Be available to work flexible hours at nights and on weekends

Must possess above average communication skills

Safety conscious

Outgoing and friendly

Willing to actively engage guests

Ability to learn and understand Gustav Klimt’s works and his history in order to be able to answer general customer queries

Commitment to providing the best in customer service

THE PERSON
- Venue, leisure, or retail experience
- Previous experience in a customer service environment
- A general knowledge and/or enthusiasm for the arts
- Able to resume in September/October

To apply, please send your covering letter and resume.

**Job Type**: Fixed term contract
Contract length: 6 months

**Salary**: Up to £11.00 per hour

**Benefits**:

- Employee discount

Ability to commute/relocate:

- London, E1 6RU: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 2 years (required)