Office Manager

My client is a highly respected Central London property expert with an international presence, They are looking for an experienced (and versatile) Office Manage to join their busy team in Central London.

As an Office Manager, you will work closely with the Head of Operations and the Managing Director to ensure the smooth running of all admin processes across all of their offices. In doing so, you will oversee 3 other Administrators.

**Key responsibilities (not limited to)**:

- To support the sales and lettings teams within the office and ensure that it runs smoothly on a day to day basis.
- Assist the branch manager as required with admin processes, compliance etc.
- Work closely with the Managers to help streamline office operations and address work overflow
- Use a paperless approach to workload (i.e., the Outlook 'todo’ function) to ensure a neat and tidy front desk and an unbeatable system of organisation
- Meet and greet visitors and clients in a positive and polite manner.
- Manage the office - ensure the reception area, office and kitchen are always neat and tidy, manage stock and stationary and facilities and IT.
- Answer telephone calls and filter when appropriate.
- Load properties on internal database, ensuring property details are accurate at all times.
- Keep detailed record of property paperwork received to ensure compliance with current legislation
- Design and order property window cards and brochures via our CRM system
- Daily assistance and maintenance of company's website where required.
- Work alongside the admin team across the offices to ensure uniformity with procedures
- Get involved in Health and Safety procedures and training for the company
- Compile letters on behalf of sales and lettings team members and the managers.
- Report technical or maintenance issues around the office and within IT systems
- Set up new user profiles where required
- Occasionally register new applicants in the absence of sales/lettings staff
- General clerical duties such as; photocopying, scanning, mailing, faxing and shredding upon request.
- Be the 'goto’ person and first point of contact.
- Look after visitors for the office - serve refreshments.
- Ensure that all properties and applicants are appropriately and fully registered on the Company’s sales management software in the correct form and to advise the branch manager if you become aware of staffs who are consistently failing to do this.
- Sales & Lettings reporting.
- AML and Right to Rent checks.
- Ensure that the source of all enquires are logged on the company’s property sales management software.
- Ensure that the company website is up to date and that properties are displayed in the correct form
- To archive files when properties are sold or off the market.
- To create and post out relevant letters via the company’s property sales management system, to save copies to the server and hard copies in the file.
- To order photographs and floor plans of properties which we are instructed to sell.
- To prepare property particulars via the company’s property sales management system.
- To order brochures from external designers/printers when necessary - coordinating external third party suppliers.
- Ensure that the window display is current and up to date.
- To canvass specific roads and buildings after properties are sold and let in as instructed by the sales/lettings manager.
- Frank post.
- To ensure that you work in line with the Company’s best practice guidelines and to the standards proscribed by each and every professional body that the Company is a member of.
- 2 - 5 years administration experience in a similar varied, process driven role and experience supporting senior stakeholders.
- Previous property admin experience would be highly advantageous
- Strong communication skills -written and verbal.
- Able to adapt and work with people from all walks of life (experience working with high net worth individuals would be highly advantageous).
- Proficient in all aspects of Microsoft office - Word, Outlook, Excel, Power Point.
- Flexible attitude to work
- Positive disposition
- Team player
- Confident and able to bring own suggestions to the table.

**Salary**:£30,000 - £35,000

The company really promotes professional development and keen to help employees reach their professional goals and will happily invest in you to make these goals attainable

This role is Mon - Fri and based in the office full time.