Visitor Services Assistant

1 week ago


Cambridge, United Kingdom University of Cambridge Full time

Are you a customer-orientated, welcoming person? Would you be enthusiastic about sharing the work of the Scott Polar Research Institute with visitors? Are you excited about delivering excellent visitor experiences to museum visitors and retail customers?

The Visitor Services Assistant (Saturday) at the Polar Museum (part of the Scott Polar Research Institute) is the first person visitors to the museum encounter during their visit. The post holder works to support front-of-house volunteers and to ensure that visitors have an engaging experience when they come to the Polar Museum on its busiest day of the week. They also have the opportunity to deliver activities including object handling sessions, short tours and support events including talks in the lecture theatre and popular family events.

The role holder must enjoy working with people from many different backgrounds, and have strong customer service skills. Knowledge of the polar regions is not necessary, but the role holder must be enthusiastic about learning about the cryosphere: its history, geography, science and current research in the Arctic, Antarctic and other frozen regions of the planet.

Normal hours of work for this role are 7 hours per week, working pattern Saturday from 9.30am to 4.30pm. The role is permanent but with limited funding.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.



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