Visitor Services Assistant

16 hours ago

Cambridge, United Kingdom King's College, Cambridge Full time

King’s College welcomes over a million visitors per year. These visitors may be members of King’s, local residents, university members or tourists from around the world. The role of a Visitor Services Assistant is to ensure each and every visitor receives a warm and welcoming experience at one of our entrances. For many visitors to the College, a Visitor Services Assistant will be the first person they encounter representing King’s College. In addition, team members will need to play a part in maintaining the integrity of the College, its buildings and contents.
- Deliver first class face to face customer service;
- Be patient, tactful and diplomatic;
- Be physically fit to cope with the demands of the job, which involves working outdoors throughout the year;
- Work with and support others in a collaborative manner;
- Cope with high visitor numbers during peak periods;
- Work with honesty and integrity when dealing with the members of the public;
**Please note that although this position is part-time, unfortunately it's not suitable for current students with scheduled studies due to the nature of the rota.**

King’s is a constituent College of the University of Cambridge. Founded in 1441 by Henry VI as a place of education, religion, learning and research, the College comprises around 130 Fellows, 650 undergraduate and postgraduate students and 275 non-academic sta?.

The College is internationally recognised as a leading academic institution, boasting among its former students and Fellows, no fewer than eight Nobel laureates, including Patrick Blackett, Frederick Sanger, Sydney Brenner, Philip Noel-Baker and Oliver Hart, as well as in?uential ?gures such as Alan Turing, E.M. Forster, John Maynard Keynes and Bernard Williams.

Among its most prominent living members are the novelists Zadie Smith and Salman Rushdie, astronomer Martin Rees, sociologist Anthony Giddens, anthropologist Caroline Humphrey, former chair of the Bank of England Mervyn King, philanthropist David Sainsbury, molecular biologist Lesley Anne Glover, entrepreneur and computer scientist Hermann Hauser, composers Judith Weir (Master of the King’s Music) and Errollyn Wallen, the ?rst black woman to have a composition performed at The Proms.

The undergraduate and postgraduate community is vibrant and diverse, priding itself on a friendly and inclusive atmosphere combining academic commitment with political engagement and a lively social and artistic scene.

King’s has long been leading the way in undergraduate recruitment from the state sector. The College works very hard to attract the best applicants, regardless of background, and to encourage academically outstanding students from underrepresented communities to study at Cambridge. In 2018 it launched a transformational Student Access and Support Initiative designed to improve equality of access and opportunity, and to help combat entrenched social and economic disadvantage.

King's College, King's Parade, Cambridge CB2 1ST
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