2nd Line Support

Location - Cardiff / remote (hybrid working) Duration - 6 months Rate - £25ph (inside ir35) This role is critical to my clients business with service desk being one of the most common customer interactions. They have to deliver great customer service which is 100% customer centric to ensure that every interaction is of the highest quality resultingin...

**Service Desk Support Analyst 1st & 2nd Line - Windows AD, Exchange, Office, Win 7/10** **Location: Cardiff CF3** **Salary: £24,407.78pa DOE Permanent** **Keywords**: _Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 7 & 10, Office, Firewall, Antivirus, Anti-Virus,...

**Service Desk Support Analyst 1st & 2nd Line - Windows AD, Exchange, Office, Win 7/10** **Location: Cardiff (CF3)** **Salary: £24,407.00per annum** **Job Type: Permanent** **Keywords**: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 7 & 10, Office, Firewall, Antivirus,...

2nd Line Infrastructure Engineer Location: Cardiff - Hybrid Net Consulting is seeking a skilled and motivated Level 2 Infrastructure Engineer to support and maintain a wide range of enterprise technologies across hybrid environments. This role is ideal for professionals with hands-on experience in troubleshooting Linux operating systems and network...

My exclusive client head quartered in Cardiff are looking to bring onboard an experienced 2nd / 3rd line infrastructure specialist for an initial 3 month contract work Inside IR35. Location : Cardiff Rate : £300 (inside IR35) Working Type : Hybrid (2-3 days a week onsite) Duration : 3 month initial My client requires someone with extensive experience...

A national charity is looking for an IT Support Engineer to provide technical support to around 1200 staff. This full-time role includes 1st and 2nd line support within an ITIL environment and offers hybrid working with at least 3 days in the office. The candidate must have experience in service desk roles and knowledge of Windows Active Directory. Salary is...

A national charity based in Cardiff is seeking a Service Desk Analyst to provide 1st and 2nd line IT support for around 1200 staff. The role requires ITIL knowledge and offers hybrid working, with a salary of GBP 26,150 and additional perks including 25 days leave and pension. Ideal candidates must have experience in service desk roles and will be...

2nd Line Infrastructure Engineer Location: Cardiff - Hybrid Net Consulting is seeking a skilled and motivated Level 2 Infrastructure Engineer to support and maintain a wide range of enterprise technologies across hybrid environments. This role is ideal for professionals with hands-on experience in troubleshooting Linux operating systems and network...

2nd Line Infrastructure Engineer Location: Cardiff – Hybrid Base pay range: £57,500 Net Consulting is seeking a skilled and motivated Level 2 Infrastructure Engineer to support and maintain enterprise technologies across hybrid environments. The role is ideal for professionals with hands‑on experience in troubleshooting Linux operating systems and...

**To answer first line phone calls on Vista’s IT Helpdesk, this will include call logging and undertaking first line fixes, also directing calls to 2nd and 3rd line resolvers as required. The role will also support Vista’s the technical services team in contacting customers and engineers when required** **Main Tasks and Objectives** - Providing first...