Administrator

bennettbrooks are seeking to recruit an accomplished Administrator to join our team based in Southport on a full-time basis.

**About us**

bennettbrooks are a fast-growing dynamic accountancy and advisory business, we have 8 offices based across the North West and Wales which offer vibrant places to work. You’ll have the opportunity to experience a wide range of industries and clients making every day unique.

Our mission is to build relationships with our clients, to support them on their business journey and to make a positive difference to their business and their lives. As a forward-thinking accountancy practice, you’ll have access to the very latest software and technologies as we embrace technology to enhance our client experience.

We provide a collaborative environment and inclusive work culture. We believe in the power of teamwork where you will work alongside a team of talented and dedicated professionals.

**Purpose**

You will provide administrative support for billing, post, client payments, plus cover for the main reception including call handling, visitor hospitality and meeting room management.

**Responsibilities**

General support of the administration function including but not limited to:

- Monthly billing administration i.e. raising invoices and issuing them to the client
- Manage site supplies including stationery and other consumables
- Organisation and support with company wide and other ad-hoc events
- First point of contact for onsite services such as cleaners, shredders, site security, fire marshals etc
- Finance support and any other administrative support duties as and when required
- Answer incoming calls for the business, providing information, transferring calls and/or taking messages as necessary - providing a best in class customer experience
- Being present on reception ensuring the reception area is welcoming to visitors
- Meeting and greeting visitors and providing hospitality for meeting and events
- Keeping reception area tidy and presentable at all times
- Dealing with incoming and outgoing mail
- Assist employees with meeting arrangements including booking meeting rooms and organising lunch/refreshments
- Housekeeping such as maintaining the dishwasher and coffee machine
- Client onboarding and anti-money laundering compliance
- Any other duties commensurate with the role

**Requirements**:

- Experience of working in a similar environment is preferred.
- GCSE Grades A-C including Maths and English
- Good IT skills will allow for a smooth training process, including electronic document approvals and submissions to Government agencies
- Experience of Microsoft Office, including Word, basic Excel skills and calendar management with Outlook
- Our phone system is run via Microsoft Teams. Full training will be provided, however prior experience would be advantageous
- Working hours of 9am - 5:30pm, with an appropriate unpaid lunch break

**Skills and Personal Qualities**
- Positive, pro-active approach
- Well organised with excellent time management skills & attention to detail
- Able to work as part of a team, but also able to use own initiative
- Ability to communicate in a clear and concise way with colleagues and clients
- Excellent customer service skills
- Ability to adapt quickly
- Reliable and trustworthy

**Benefits**
- Competitive salary
- 36 days holiday inclusive of public holidays and Christmas closure
- Option to buy/sell a maximum of 5 days holiday
- Employee assistance programme (which includes; Life support, Legal information, Bereavement support, Medical Information, CBT & Managerial Support).
- Pension scheme - 5% employer contribution
- Life assurance cover (2 x annual salary)
- Option of salary sacrifice pension scheme
- Enhanced maternity/paternity/shared parental pay
- Enhanced sick pay
- Referral scheme
- Paid volunteer time and an annual charitable donation on your behalf
- Long service enhancements to employer pension contribution and holiday entitlement

**Salary**: From £24,000 to £26,000 per year

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Health & wellbeing programme
- Life insurance
- Paid volunteer time
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: In person