Sales Advisor
6 days ago
**Sales Advisor (Full Time) - Milton Keynes**
LKQ Coatings is a dynamic refinish distribution experience, providing a wide brand offering of paint consumables and equipment.
We are looking for a Coatings Sales Advisor to join our team to provide sales support to LKQC national group business and supporting regional account business.
You will be responsible for building relationships with customers to exceed their expectations. Working within the motor industry supplying into the crash repair, de-fleet & after market industries as well as working with specialist sectors such as FormulaOne teams.
The Coatings Sales Advisor will support customers by processing coatings sales orders on the Company's operating systems.The Coatings Sales Advisor will also be required to take daily service calls and/or customer service queries, escalating to secondline support as necessary.
Key Responsibilities
- Taking inbound calls and making outbound calls to customer base
- Processing sales orders and pick notes for the relevant branch
- Processing inbound e-orders
- Processing mixed paint orders with paint room
- Taking initial customer service queries
- Back-order processing
- Counter sales support where applicable
- Communicating regularly with the Sales Manager
- Escalating pricing issues and out of stock requests to second line support
- Supporting and driving all special offers
- Responsible for Garage Equipment lead generation
- Building working relationships with customers across all branches
- Providing exceptional customer service, giving advice where required
- Being consciously aware of any logístical issues that may occur
- Escalating account issues to the Accounts team quickly and efficiently.
Key and Desired Skills
- Customer service experience
- Good communication skills
- A strong eye for detail, especially when completing stock back orders and maintaining communication at all times with customers.
Your career with LKQ Coatings is only limited by your ambition and will to succeed.
For exceeding expectations in this fiercely competitive market we offer:
- Genuine career progression opportunities
- Staff discount on all of the products that we sell
- Monday to Friday working week - 44 hours per week
- Competitive on target bonus
- 22 days holiday
**Job Type**: Full Time
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