Administrator/ Typist

2 weeks ago


Bristol, United Kingdom North Bristol NHS Trust Full time

PREVIOUS APPLICANTS NEED NOT APPLY

An exciting opportunity has arisen within the Gastroenterology and Hepatology team at Southmead Hospital for an administrator/ Typist to join our team.

**Role includes**:

- Typing and processing patient letters in timely fashion
- General administration tasks, including scanning, printing, posting and organising patient documents.
- Ensure all information is secure and confidentiality of information is maintained at all times
- Provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy
- Ensure the professional image of the Trust is maintained at all times
- Typing patient letters
- Typing urgent dictations where required, processing and sending checked letters where needed
- Processing patient letters
- Scanning and filing to patient records as required
- other administration tasks where required
- Assisting where needed with the accurate recording of outcomes following outpatient clinic

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
- Provide administration and typing support for busy department
- Ensure all information is secure and confidentiality of information is maintained at all times
- Provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy
- Ensure the professional image of the Trust is maintained at all times



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