Care Coordinator

3 days ago

Gravesend, United Kingdom Austen Allen Homecare Full time

Austen Allen Homecare is an award-winning Domiciliary Care Company that is a recognised provider of high-quality service, with branches across Dartford, Gravesham, and Medway.

We are now looking to recruit a Care Coordinator to join our team in our Gravesham Office. We are looking to recruit someone keen to work in a fast-paced, friendly, team-focused environment.

**Duties Include (But not be restricted to)**:

- Rostering and scheduling care calls.
- Implementation of new care packages and building on existing rotas.
- To participate in the company’s goals and targets.
- Interviewing potential Care Staff.
- Handling complaints and escalating them to management when needed.
- Answering incoming calls and regularly communicating with Care Professionals and Service Users daily.
- Liaising with GPs, District Nurses, Social Services, and other Health Professionals.
- Expected to participate in the on-call rota. (Competative Allowance Paid)
- Undertaking care duties in the Community.
- Supporting Care staff in the Community.
- Carrying out routine spot checks and supervisions on care staff.
- Responsible for running audits in your designated working area.
- Experience in Community Care
- Flexibility in Working Hours
- Computer Skills
- Be a Team Player
- Have a Positive Attitude
- Excellent Communication Skills / Phone Manner
- Full Driving Licence and Vehicle Owner

**Hours**:

- Full Time (Hours of work TBC between Monday - Friday)
- Extra flexibility is required for evening and weekend work.

**Salary**:

- Up to 23k Basic - (Dependent on hours and experience.) with the potential to earn up to 27k OTE.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday
- Weekend availability

Application question(s):

- Do you have a car you can use daily for work?

**Experience**:

- Care: 1 year (preferred)
- Care Coordination: 1 year (preferred)

Licence/Certification:

- Full UK Driving Licence (preferred)

Work Location: In person

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