Head of Clinical Operations

4 days ago


New Costessey, United Kingdom East of England Ambulance Service Trust Full time

An exciting opportunity has arisen for an experienced leader to join as a Head of Clinical Operations in the East of England Ambulance Service (EEAST). Reporting to the Deputy Chief of Clinical Operations of the Trust, you will have a focus and passion for driving change for patient benefit. The service is at a critical point and the successful applicant will play an integral role in EEASTs improvement journey and achieve our vision of providing outstanding care, with exceptional people every hour of every day.
Please note that this vacancy is for Norfolk covering 3 main hub areas: Kings Lynn, Longwater and Waveney. There will be an expectation of working in patch 4/5 days per week.
Interviews for this role will take place early February 2025 (likely to be 4th & 5th).
As a member of the Senior Management Team, you will lead a team aspiring to foster a culture of improvement and to support a shift in organisational culture making EEAST an exceptional place to work while providing outstanding quality of care and performance.
The role operates across the strategic and tactical levels of the Trust business and as such the role time-spend should provide a broadly equal amount of time at these levels. As a key role in the delivery of service, the post holder will operate as part of the Strategic Command Team in a ‘Gold Support’ role, supporting the Strategic Commander. This is via an on-call rota and so whilst the standard working week is 37.5 hours, you must be flexible to meet the requirements of the role which may include unsocial hours at times.
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.



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