Vehicle Inspection Team Leader Hinckley/rugby

**Company description**:

- To provide a quality, professional and effective assessment of clients’ vehicles against pre-specified criteria
- To supervise and organise Vehicle Inspectors on one or more clients’ sites.
- Provide support and assistance to Regional Operations Manager.
- Provide advice and assistance within own area of competence, ensuring that in other cases where client requires information, or assistance are directed to the appropriate Team Leader or AA service or department.

**This is the job**:

- Carry out vehicle checks to a high standard on client’s premises against set criteria within set time frames. Ensure the same standards from all team members by managing inconsistencies in weekly reporting levels
- Carry out audits, tool checks, site safety checks, induction coaching, ad-hoc investigations, support recruitment and other administrative tasks.
- Support the management of front-line Vehicle Inspectors. Lead, motivate and develop teams to exceed internal and external customer expectations, by supporting the delivery of new projects and initiatives that add value.
- Ensure all clients sites within area of responsibility are staffed appropriately to ensure contract obligations are met by the AA
- Proactively seek solutions to on-site issues to resolve client problems in relation to the service provided by the AA
- Direct AA workforce to ensure maximum productivity of AA staff and contractual obligations for the AA’s clients.
- Demonstrate leadership and effective communication skills to deliver key business

messages and achieve team ‘buy-in’.
- Ensure that health and safety practices are being followed by the vehicle inspection team and also that clients uphold their responsibility to site safety. This includes the use of PPE, following procedures and correct use of tooling and equipment
- Promote the AA and its services by projecting an efficient and professional image from yourself and your team at all times.

**What will I be doing?**:

- Put customers first
- Own it and deliver
- Safeguard what matters
- Work as a team
- Speak up

**Support Leadership Drivers**:

- Create the new
- Grow our people
- Walk the talk
- Build a legacy
- It’s on you

**Support Managing a team**:

- Provide direction
- Communicate effectively
- Manage performance
- Address underperformance
- Responsible for ensuring the right level of skills and capabilities in their team, clarifying roles and responsibilities and updating the HR system of same in a timely manner

**Health and safety requirements**

Conduct yourself, and carry out work, to ensure compliance with the Company’s Health, Safety and Environmental Policies.

Ensure the health and safety of your team and any associated risks with the work they undertake.

**What do I need?**:

- Excellent communication skills
- Accuracy
- Good timekeeper
- Flexible
- Able to work outdoors in all weathers
- Driving licence (car) with max 6 points
- Ability to manage internal and external customers and their expectations
- Customer focused/centred
- Ability to conceive and implement solutions to daily site business issues
- Ability to create, promote, and maintain a positive working environment

**Desirable: -**

**- Willingness to progress
- Ability to work independently and as part of an on-site team
- Ability to work with other workers not employed by the AA on the same working site
- Previous car inspection or appraisal work
- Previous MOT experience
- At least 2 years industry experience within last 5 years.

**Additional Information**:
The duties listed are not exhaustive. Additional hours of work may be required, as determined by the needs of the business. Managers and staff may be required to undertake additional duties, responsibilities and projects as appropriate.

As a valued member of our team, you’ll have access to a range of fully supported development programmes, designed to help you progress in your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we can help you build the career you’re looking for here.

We’re always looking to recognise and reward our employees for the work they do. Here are just a few of the benefits you’ll have access to, as part of our team:

- Discounted home and motor insurance
- Half price AA breakdown membership in your first year and free after 12 months, along with a 50% introductory discount off breakdown cover for 12 months for up to 5 friends/family members

We hope to hear from you soon.