Senior Research and Insights Manager

3 days ago


Crawley, United Kingdom EMR Full time

Working for a leading medical technology company and reporting to the Director of Global Marketing and Customer Intelligence you will be joining as their new Senior Research and Insights Manager.

Joining a team of 5 in this role will see you driving the research agenda and delivering key research to support critical business decisions.

This role will see you working one day a week from their office in Crawley and the rest of the time working from home.

They offer incredible benefits, such as:

- Up to 16% pension
- Private medical and life assurance
- 25 days holiday
- Hybrid working, with one day as an anchor day with the wider research and insights team

Key Responsibilities:

- Plan design and implement adhoc research project and be able to deliver key findings of these projects to the senior executive team
- Analyse key customer insights to understand customer needs, product development and areas of improvement through the business to foster a customer centric business culture.
- Working with Regional product and operations teams to understand key areas where research may be required.
- Manage external agency partners to assist in delivering external research.

Key competencies
- Have experience performing qualitative and quantitative market research.
- Be able to deliver key insights to the business in the form of a story.
- Have experience working with key stakeholder and the senior executive team.
- Be able to mentor and develop junior members of staff



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