Workshop Shift Supervisor

6 days ago

Nottingham, United Kingdom RH COMMERCIAL VEHICLES Full time

**The challenge**

RH Commercial Vehicles have over 40 years’ experience in the commercial vehicle market. As part of the Renault Trucks network we operate from six sites in the East Midlands. We are a large team of proud professionals who are dedicated to delivering a fast and dedicated service that customers can depend on. The Workshop team forms an integral part of our business.

As a Shift Supervisor you will be responsible for managing the workload of the HGV Technicians and for effectively maintaining commercial vehicles and trailers to DVSA standards. Being able to effectively process information, diagnose issues, and work in a physically and mentally demanding environment is where you will need to excel

**To succeed, you will need**:

- City and Guilds / NVQ Level 3 or equivalent, in Heavy Vehicle Repair and Maintenance
- Proven work experience in diagnostics and problem solving, servicing and maintenance
- Able to demonstrate relevant knowledge and experience as a HGV Technician - dealership experience preferred
- To be able to manage and motivate a team of technicians in their daily activities
- To be able to coach and provide support and guidance to your team of technicians.
- To be able to effectively communicate at all levels both written and verbally

**You’ll really hit the ground running if you have**:

- Experience in using R2C
- An HGV License (not essential)
- Experience managing Technician and Customers

**Once the job is yours, you will be asked to**:

- Effectively communicate with the Workshop technicians and the service reception to make sure of valid job specifications and time budget prior to work commencing.
- Ensure that customer expectations are always managed by working with each stage of the service process.
- Maximise the shifts performance through effective problem solving, coaching & development
- Check and sign off R2C inspection documents
- Manage workshop work-in-progress and provide timely updates on progress to service reception or directly to the customer
- Manage job issues / problems in real time to control the quality of the repair and minimise rectification and customer downtime
- Carry out routine maintenance and repairs in accordance with manufacturer’s procedures
- Work to the highest standards surpassing manufacturer’s and VOSA standards
- Fast and accurate fault diagnosis using the latest diagnostic equipment
- Follow company processes by completing all relevant paperwork
- Complete thorough safety checks and preparing vehicles for MOTs
- Ensure product knowledge and skills are maintained to company requirements
- Attend training courses that are identified and when required
- Carry out quality control checks on technician repairs
- Ensure housekeeping is kept at the company standard and everyone in workshop is working to H&S standards set out in our statement and risk assessments

Ensure all jobs are recorded properly, appropriately, and accurately recording times, ensuring all job cards and service sheets are actioned in the agreed timescales

Work on a shift rota between the hours of 6am and 12am, earning a competitive salary, shift allowances and with opportunities for overtime. You will report to the Workshop Controller on a daily basis.

**Salary**: £17.90ph + £12 shift allowance + Overtime

**Benefits**

Tool allowance scheme £1500 per annum

Sick Pay

Lifeworks

**Salary**: From £17.90 per hour

**Benefits**:

- Sick pay

Ability to commute/relocate:

- Nottingham, NG6 8WA: reliably commute or plan to relocate before starting work (required)

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