Shift Supervisor

Do you have a passion for coffee and customer service? Are you looking for a fun filled role that will enhance your career and provide you with excellent training? We have an exciting opportunity for a Shift Supervisor to join our Starbucks team at **Nottingham Upper Parliament Street.** Shift Supervisors run shifts, lead the store team and make decisions that impact store operations. This role is a great way to develop leadership skills and expand your responsibility. They also help create great experiences for Barista's and customers alike. Shift Supervisors are key to ensuring that our stores are so much more than just about serving coffee. You will ensure that the store team delivers the brand promise of passion for customers, passion for product, passion for people and the community by living our core values - "to inspire and nurture the human spirit - one person, one cup and one neighbourhood at a time." You will not only be joining the Starbucks family but the Soul Foods family. **Soul Foods Group** of Companies is a family owned business, established in the UK but now with an established portfolio in Canada, comprising of three global brands, KFC, Starbucks and Taco Bell, totalling over 350 Restaurants. Our Mission is, ‘To make a difference to people’s lives, their opportunities and their communities through great tasting food and coffee’ **Team Leader main duties include**: - Provide quality drinks, coffee and food products consistently for all customers by adhering to all recipe and presentation standards - Cash handling and supervision - Deputising in the store manager's absence - Being a leader for the team to ensure a world class customer experience - Being responsible for the day to day running of shifts - Playing an important role in people development, training and coaching - Being responsible for high standards of cleanliness across the store inside and out - Managing inventory and stock control for the store - Working closely with the Store Manager / ensuring that our customers get great products and a friendly service from a motivated team - Assist the retail Store Manager with stock control and ordering - Assist with staff rotas in line with budgeted hours - Supervise the team, ensuring that everyone is aware of their daily duties - Motivating the team to ensure great results - Manage deliveries and store food supplies, equipment, and utensils in line with procedure **The Ideal Team Leader**: You must have the drive, passion and a natural energy to deliver a fabulous customer experience and consistent product every time Passionate, friendly, flexible and reliable if you love delivering great service then this is the right role for you You Will Receive In return for your hard work as our Retail Supervisor / Team Leader, you will receive **a competitive hourly rate of £11.20** Additionally, you will receive: - A passionate and fun team environment - Fantastic training and development opportunities - coffee education - Discounts on food and beverages whilst on shift - Recognition Schemes - Join an established, successful and growing franchise - Opportunities across multiple existing high-profile brands with many more to come - On-shift benefits, a bonus scheme and employee of the month scheme Type: Permanent **Job Types**: Full-time, Permanent **Salary**: £12.00 per hour **Benefits**: - Discounted or free food Schedule: - 8 hour shift Ability to commute/relocate: - NOTTINGHAM: reliably commute or plan to relocate before starting work (required) **Experience**: - Supervising: 1 year (preferred) - Barista: 1 year (preferred) - Customer service: 1 year (preferred) Work authorisation: - United Kingdom (required) Shift availability: - Night shift (preferred) - Day shift (preferred) Work Location: One location Pay: From £12.00 per hour Expected hours: No less than 20 per week **Benefits**: - Employee discount - Store discount Schedule: - Day shift - Monday to Friday - Weekend availability Ability to commute/relocate: - Nottingham, NG1 6LF: reliably commute or plan to relocate before starting work (required) Work Location: In person