Directorate Support Officer

**About The Role**:
**Working hours: 35 hours per week**
**Contract type: Permanent**

**Closing date: 11.59pm, 26 August 2025**
**Interview method: In person interview and assessment**
- **2 references -**where possible, we require 3 years' history
- We are recruiting to two Directorate Support Officer vacancies within the Performance Research & Intelligence (PRI) service. PRI’s core function is “to ensure decision makers in Manchester have the evidence and intelligence they need to shape strategic and operational thinking, and to demonstrate the impact those choices have on our priorities.”.
- PRI's service delivery is set out across three thematic multidisciplinary teams, People, Place and Core. These roles will be in the People and Core teams and will report to Senior Analysts.
- The roles help PRI meet our functional remit by supporting the development and production of strategic performance, research and intelligence products and delivering them to Departmental Management Teams and Service Managers. In addition, these roles will work together with other colleagues, across PRI, on service issues and projects to deliver directorate and corporate objectives.
- You'll work to support colleagues in understanding services and service needs, to assist with ensuring that key issues relating to PRI support are effectively addressed and coordinated across the authority and relevant partner organisations.

You can expect to be involved in projects that support the delivery of key Council services and that support decision making at both the operational and strategic levels. The roles will help colleagues across the organisation access and make best use of data that enables them to understand and develop their services to provide the best outcomes for our residents.

The specific type of people we are seeking will be:

- Highly motivated, enthusiastic and assertive, and able to demonstrate the Our Manchester behaviours in their approach to work
- Effective communicators, possessing both written and verbal communication skills that help them both understand and influence stakeholders
- ICT and data literate, capable of the extraction, organisation and formatting of data
- Analytically minded, able to support with the capture and translation of business requirements into technical requirements which support their team to extract, analyse and present the right data
- Experienced in the development of data orientated products, such as performance reports, dashboards and statutory reports
- Organised and able to plan out and deliver multiple tasks in effective and efficient ways and in conjunction with colleagues
- Able to demonstrate sound professional judgement and the ability to handle competing priorities whilst maintaining Data Protection and information security guidelines
- Strategic in their thinking, able to understand the bigger picture around their work and contribute to the development, implementation and evaluation of pieces of work.

**About Us**:
We’re the local council for one of the UK’s most vibrant and diverse cities.

Working for Manchester isn’t just a job - it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

- We take time to listen and understand
- We work together and trust each other
- We show that we value our differences and treat each other fairly
- We ‘own it’ and we’re not afraid to try new things
- We’re proud and passionate about Manchester

**Benefits we offer**
- **Generous holiday allowance -**Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
- **A buzzing pension -**You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
- **Enhanced parental and carers leave -**Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
- **Brilliant**perks** -**Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
- **Learn and grow -**We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins