Practice Administrator

2 days ago


Aldershot, United Kingdom Brook Street Full time

Brook Street are proud to advertise a temporary position for an Administrator for MOD - Aldershot Centre for Health

BRIEF JOB SUMMARY

As part of the medical centre team the Administrative Officer is overseen by the Office Manager. The Administrative Officer is responsible for the provision of administrative support to all doctors and practice medical staff within the Medical Centre.

As a member of the administrative support team you will be expected to work on the main reception as and when required which will entail greeting patients and visitors to the facility in a courteous and professional manner, answering any queries patientsmay have regarding their appointments. Making appointments and maintaining the appointment system on the Defence Medical Information Capability Programme (DMICP).

MAIN DUTIES AND RESPONSIBILITIES
- Use the Electronic Referral System (ERS) to refer patients to various hospitals within our area as per General Practitioner (GP) requests. You will need to liaise with patients to advise both appointment dates and locations.
- Process Subject Access Requests via the E-Case (electronic) System.
- Process requests for service spectacles, allergy tags etc.
- You will be required to cover the main reception as and when required.
- Deal with any queries that may arise throughout the day.
- You will be required to 'scan and task' incoming mail in addition to everyday scanning of medical documentation.
- Process incoming e-consults assigning appointments to nurses and doctors.
- Be involved generally in the maintaining adequate security measures e.g. locking doors, shutters and filing cabinets.
- Ensure confidentiality at all times only releasing confidential information obtained during the course of employment to those acting in an official capacity.
- Complete Mandatory Training.
- Carry out any other duties as reasonably requested by the Doctors, Practice Manager or Office Manager.

Location: Aldershot Centre for Health, Hospital Hill, Aldershot, GU11 1AY

Pay rate: £11/hr, 37 hrs per week, between 0830 and 1430, with a possible lunchtime finish on Fridays

Length of assignment: until 10/06/22, extension possibility



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