1st Line Technical Support

2 weeks ago


Orpington, United Kingdom Wavenet Full time

Wavenet are a telecoms and technology company headquartered in Solihull. We’re a communications company with a difference and recognised as a leader in our field.

Our work stands out from the crowd. Offering exceptional 24/7 support based in the UK, dedicated Account Managers and unrivalled SLA guarantees on a wide range of our solutions, Wavenet is a trusted supplier of voice, data, cloud, security and mobile solutions to thousands of businesses across the UK. We have around 600 passionate colleagues working within our business, supporting our ever-growing customer’s needs.

We have doubled the size of the business in the last 18 months and have plans to increase our growth further. We’ve undertaken three acquisitions recently, and to maintain our market position, we need to ensure that we continue to be a great place to work, a company that people want to build their careers in, providing a platform for further company growth.

Job Title: Technical Support Engineer
Reports to: Service Desk Supervisor (LGfL)
Role Type: Full time
Location: Orpington, Office based
Salary Range: £27,300
Hours of work: Shift working - 40 hours per week between 08:00-18:00

**Responsibilities (but not limited to)**:
The extent of your duties will include but are not limited to:

- Working amongst a technical helpdesk, providing support to circa 3000 UK schools.
- Remote network troubleshooting
- Supporting a range of technologies that include
- Custom products designed and developed in house.
- VoIP and WiFi solutions
- Cisco firewalls
- Backup and recovery solutions
- Microsoft 365 and Google Workspace environments
- Background in providing IT support.
- Excellent communication skills (both written & verbal)
- General IT knowledge and understanding
- Good problem-solving skills.
- Capable of working independently
- Team player
- Good Customer service skills
- Flexible attitude and strong work ethic
- Understanding of networking and protocols
- Experience in PC hardware upgrades

**Job Types**: Full-time, Permanent

Pay: £27,300.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- On-site parking
- Private medical insurance
- Referral programme
- Store discount

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Orpington: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



  • Orpington, United Kingdom ITECCO Full time

    **Role**: Junior Cloud Architect **Location**: Orpington, England **Salary**: £25,000 - £30,000 DOE ** APPLY NOW ** Are you looking to kick start your career and specialise in cloud technologies? If so, this could be the role for you! My client is one of the largest educational managed service providers in the UK with multiple offices, proving cloud...


  • Orpington, United Kingdom Brown & Brown UK Full time

    OverviewPosition – Personal Lines Broker SupportLocation – OrpingtonSalary – Negotiable plus benefitsBrown & Brown Orpington provide specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients....


  • Orpington, United Kingdom Cloudwise Solutions Full time

    **Field Support Engineer** **Remote Working with Site Travel £24,000 - £27,000 + Overtime & Expenses Full-Time, Permanent** We are looking for a 1st/2nd line support engineer to join our expanding team. We are looking for an individual who can work effectively on their own and as part of a team. You must be a proactive thinker who can swiftly diagnose and...


  • Orpington, United Kingdom Direct Line Group Full time

    Full Time 40 hoursDLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining our Auto Services team you’ll become a part of a network of repair centres with one simple mission. To deliver high-quality repairs as quickly and efficiently as possible for...

  • CAD Technician

    2 weeks ago


    Orpington, United Kingdom Rise Technical Full time

    CAD TechnicianOrpington, Kent£27,000-£35,000 + Training + Progression + BenefitsAn exciting opportunity has arisen for a motivated CAD Technician to join a leading chartered surveying practice working with housing associations, local authorities, education providers, and health & leisure organisations across London and the South. With a strong reputation...

  • Parts Assistant

    5 days ago


    Orpington, United Kingdom Direct Line Group Full time

    12 month FTC/Secondment DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining our Auto Services team you’ll become a part of a network of repair centres with one simple mission. To deliver high-quality repairs as quickly and efficiently as...

  • Spray Painter

    1 week ago


    Orpington, United Kingdom Direct Line Group Full time

    This is a permanent role You can choose between 40 hours a week or 45 hours a week contract Either working our day shift (5 days) or our late shift (4 days, Monday - Thursday 2.30pm - 00.30am), late shift has an additional 20% shift allowance The role Here at Direct Line Group Auto Services, we genuinely care about what we do and strive to provide a...


  • Orpington, United Kingdom Direct Line Insurance Group Full time

    DLG is evolving. Across every facet of our business our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining our Auto Services team youll become a part of a network of repair centres with one simple mission. To deliver high-quality repairs as quickly and efficiently as possible for our more than 100000...

  • Hgv Class 2

    1 week ago


    Orpington, United Kingdom Direct Line Group Full time

    Permanent position - Full Time - 40 hours Salary - up to £31500 **What we’re looking for**: The future is ambitious now the technologies used in Body Shops are evolving every single day, which is really helping us re-shape vehicle repair industry. That’s why we’re excited to be growing our teams and looking for people to join us as a - HGV Class C...


  • Orpington, United Kingdom Professional Technical Ltd Full time

    Location: Orpington, London, South East, UKI have a rare opportunity for a Workshop Team Leader to join a large global manufacturer in their field. You will be working on a brand-new site situated in the Orpington area. You will be working on a diverse range of equipment and typically managing a team of around ten Workshop Technicians. This is the perfect...