Experienced Claims Handler

Company Description

We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

**Job Description**:
We are now looking for several Experienced Motor Claims Handlers to join our company, which is recognised by Forbes as a World’s Best Employer and Best Employer for Women.

As an Experienced Motor Claims Handler, you will have a background in resolving liability and/or working in credit hire. You will proactively seek evidence to determine who is at fault for the accident whilst managing claims to a resolution.

The role will predominantly be office-based whilst in training with the ability to work hybrid once training has been signed off.

**Responsibilities include**:

- Understanding of credit hire laws, rules, and protocols.
- Handle inbound and outbound calls.
- Request evidence and investigate the circumstances surrounding the accident to determine proximate cause, liability, and confirm indemnity.
- Request relevant documentation to enable an efficient settlement strategy and investigate claimed periods and rates to ensure they are reasonable and not exaggerated.
- Nominate or instruct solicitors when required.
- Identify any possible fraud concerns and manage where applicable.
- Manage own caseload efficiently to achieve monthly targets individually and as part of a team, whilst also maintaining a high standard of quality to meet both internal and external audit requirements.

**Core Benefits**
- 25 days holiday plus Bank Holidays and Wellbeing time
- Smart casual dress
- Participation in the discretionary bonus scheme
- Opportunity to opt into flexible benefits (at a cost to you) including Private Medical Insurance and Travel Insurance
- Access to learning and development resources - including LinkedIn Learning, Coursera, Lean Six Sigma training and exams
- Free yearly eye test and discount on new frames and lenses
- Barre, Yoga, Pilates & Mindfulness virtual classes
- Plus more

**#LI-RO3**

**Qualifications**:

- Attention to detail
- Ability to embrace change
- Analytical nature
- Communication
- Confident decision maker
- Customer Service
- Determination
- Integrity
- Negotiation
- Organised
- Patience
- Relationship building skills
- Target driven
- Teamwork
- Telephony

Additional Information

Verisk specializes in software and technologies related to remote sensing - providing the world’s most comprehensive and cutting-edge remote sensed analytics and solutions.

At the heart of what we do is help clients manage risk. Verisk (Nasdaq: VRSK) provides data and insights to our customers in insurance, energy and the financial services markets so they can make faster and more informed decisions.

Our global team uses AI, machine learning, automation, and other emerging technologies to collect and analyze billions of records. We provide advanced decision-support to prevent credit, lending, and cyber risks. In addition, we monitor and advise companies on complex global matters such as climate change, catastrophes, and geopolitical issues.

But why we do our work is what sets us apart. It stems from a commitment to making the world better, safer and stronger.

It’s the reason Verisk is part of the UN Global Compact sustainability initiative. It’s why we made a commitment to balancing 100 percent of our carbon emissions. It’s the aim of our “returnship” program for experienced professionals rejoining the workforce after time away. And, it’s what drives our annual Innovation Day, where we identify our next first-to-market innovations to solve our customers’ problems.

At its core, Verisk uses data to minimize risk and maximize value. But far bigger, is why we do what we do.

At Verisk you can build an exciting career with meaningful work; create positive and lasting impact on business; and find the support, coaching, and training you need to advance your career. We have received the Great Place to Work® Certification for the fifth consecutive year. We’ve been recognized by _Forbes_ as a World’s Best Employer and a Best Employer for Women, testaments to our culture of engagement and the value we place on an inclusive and diverse workforce. Verisk’s Statement on Racial Equity and Diversity supports our commitment to these values and affecting positive and lasting change in the communities where we live and work.

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.

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