Team Admin Support

An exciting and challenging opportunity has arisen for an enthusiastic individual to join Midlands Partnership University NHS Foundation Trust. We currently have a vacancy for an Administrator working as part of the Cannock Villages PCN based at Norton Canes Medical Centre within Community Adult Services and planned care.
This key role will be to provide a comprehensive admin support to the Community nursing team. Your main duties will include processing referrals, data cleansing, answering and directing phone calls, liaising with both internal and external agencies, using IT systems (i.e. Rio, eCommunity, Outlook, Word) and dealing with general enquiries. You should have relevant experience in these areas.
You will need to be self-motivated, able to manage your working time effectively and have excellent communication skills. You will also have a good level of education (including English and Maths) an NVQ Level 3 Business & Administration / RSA level III typing qualification or equivalent experience.
**The main duties of the role are**:
Accurately record messages using the electronic systems ensuring effective communication.
Good written and oral communication skills with internal and external partners, as well as members of the public.
Demonstrating accuracy in all aspects of work.
Flexible approach
- demonstrating ability to respond positively to changes in allocation of work at short notice to set deadlines.
As appropriate, receive referrals from other agencies or members of the public, input onto data systems and use own judgement to direct to appropriate members of staff.
To input data from the various IT systems including RIO, eCommnunity or any other systems as required.
To support ordering and management of the ONPOS dressings as required.
Servicing of various meetings, which may include from time to time adult protection conferences, issuing invites and minutes taking, the production of accurate records and the distribution of reports with agreed time scales.
Maintaining stock records for clinical equipment/ stores and organising annual equipment checks.
Where appropriate contact patient to arrange visits/ appointments for professionals to visit.
To provide cover for colleagues across the District in the event of absences.
This post will be office based.
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
Supporting your career development and progression
Excellent NHS Pension scheme
Generous maternity, paternity and adoption leave
Options for flexible working
Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
Extensive Health and Wellbeing support and resources
If you work in our community teams, we pay for your time travelling between patients
Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, milage paid at business rate s
Salary sacrifice bikes up to £2k
Free car parking at all trust sites
Free flu vaccinations every year
Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
As a member Cannock Villages PCN you will be competent and proficient in delivering the requirements of the Team administrator support role and work closely with the community nurses, phlebotomists, GPs as well as the wider multi-disciplinary team to support and provide outstanding care and interventions to patients within their own homes
For further details, please take a look at the detailed job description and person specification attached.