German Speaking Customer Support Advisor
6 days ago
FRENCH SELECTION (FS)
German Speaking Customer Support Advisor
Location: Feltham
Hybrid working with an early Friday finish
**Salary**: up to £29,500 depending on experience plus great benefits
Ref: 4191TG1
An exciting opportunity to work at a multinational tech company with their site within commutable distance from London. A company who develop, manufacture and sell IT products on a global scale and who pride themselves on not only being customer focused but who value their employees.
Main duties: To assist and support customers with technical questions and problems while providing outstanding customer service
The role:
- resolve any issues from customers within a dedicated time frame
- Keep up to date on products
- ensure all correspondence is recorded and kept up to date
- escalate customer issues as needed to the relevant departments
- attend regular staff meetings and provide reports as needed
- Fluent in German (written & spoken) essential
- Previous experience in technical support or customer service
- Knowledge of computer systems and networks beneficial
- Excellent communication skills
- Customer service focused
- Confident, proactive & dynamic
- Computer literate (excel, outlook, CRM system)
Pay: Up to £29,500.00 per year
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: 4191TG1
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