Senior User Researcher

**About You**:
Senior User Researcher Wanted
** Are you ready to take on a new challenge and help shape the future of user research in our organization?**

**Do you want a role where your research directly influences environmental strategies?**

**Are you passionate about using your skills to support communities historically impacted by coal mining?**

**Would you like to engage directly with these communities, leading initiatives like coal mine water heating projects to ensure a more sustainable future?**

If so, we want to hear from you

What We're Looking For:

- Expertise in Government Service Standards and Accessibility Guidelines
- Experience in Researching and Advocating for Diverse User Groups, including those with additional needs and other hard-to-reach populations
- Proven Ability to Work with Teams and Stakeholders to adopt user-centered practices and ensure user insights drive impactful decision-making

**About The Role**:
What will you be doing?
- Lead and deliver user research activities for digital change projects, to meet Central Digital and Data Office (CDDO) digital standards. Ensuring delivery considers user needs and user accessibility needs.
- Contribute towards the continual improvement of the User Research function
- Mentor less experienced staff and to provide guidance and help in their development as User Researchers

**To find out more about the role, take a look at the job description.**

**Role location**: Hybrid working (on average 2 days working out of our Mansfield office)

**Schedule**:
Application closing date: 1st December 2024

Sifting date: 2nd December 2024

Interviews: w/c 9th December 2024

(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)

**Security**:
**About The Coal Authority**:
**Our benefits**:
- A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.- Experience our values-based recognition scheme that celebrates your contributions.- Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.- Embrace flexible working arrangements tailored to your needs.- Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.-
- Get support to further your professional qualifications and payment for one annual professional subscription.- Access a free, confidential Employee Assistance Programme to support your well-being.- Unlock exclusive employee discounts- Ensure your well-being with an annual health check and receive £15 monthly towards well-being activities.- Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.

**Working with us**:
We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.

With a genuine commitment to flexible working, we believe that work life balance is incredibly important.

**Who we are**:
Here at the Coal Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.

We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.

We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.

We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.

**Equality, Diversity and Inclusion**:
As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.