Parts Advisor
16 hours ago
**Job Overview**
**Responsibilities**:
- Organise and manage inventory of part
- Use of specialist computer systems
- Communicate with customers to identify their parts requirements
- Utilise our computer systems to track parts orders and stock levels
- Maintain accurate records of all parts transactions
- Provide excellent customer service and support
- Logistics - including the responsibility of timeliness of parts arrivals and delivery time.
- Working closely with the Vehicle Sales/Service departments
- Assist in processing warranty claims and returns
**Experience**
- Strong organisational skills
- Excellent communication abilities
- Confident with IT skills
- Ability to maintain inventory accuracy
- Knowledge of phone etiquette
You will work with both customers and workshop staff over the phone and in the dealership, using computerised stock management systems and parts identification programmes. You will be responsible for invoicing and orders whilst developing an all-round knowledge of motor vehicles.
This position is perfect for someone who is interested in sales and working with computers as a Parts role is heavily focused on generating new business within a dealership. It is important that you remain constantly focused on the brands and their values by exceeding our customer’s expectations and delivering an unparalleled level of service and quality. Previous experience in a similar role is required.
**Job Types**: Full-time, Permanent
Pay: £26,500.00-£30,000.00 per year
Additional pay:
- Performance bonus
**Benefits**:
- Company events
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- IT: 1 year (required)
- Phone etiquette: 1 year (required)
- Organisational skills: 1 year (required)
Work Location: In person
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