Assistant Property Administrator

2 days ago

Ipswich, United Kingdom Pure Resourcing Solutions Full time

**Assistant Property Administrator**
**Monday-Friday 9-5:30pm**
**Ipswich**
**£21,000pa**
Pure are delighted to be working with an established large organisation in the heart of Ipswich, who are looking for an Assistant Property Administrator to join their team.
Our client believes that a business can only be as successful as the people who work for it. their commitment to encourage employees to take responsibility for their career, encouraging them and offering opportunities for advancement, is an integral part ofour business strategy.
**Key Responsibilities**:

- To undertake day to day activities within the property team to meet customer requirements and achieve required targets and objectives.
- Ensure a high level of quality and accuracy is maintained, delivering excellent service for all of our customers.
- Interact with customer and third-party enquiries, via both telephone and/or in writing, in a professional, fair and consistent manner
- Carry out various administration tasks.
- Ensure customer-based information is accurate and up to date on the in-house system

**Skills and Experience**:

- Basic systems navigation skills (including Microsoft packages). (Essential)
- Basic understanding of the customer lifecycle. (Desirable)
- Knowledge of operational functions and processes. (Desirable)
- Able to communicate effectively both verbally and in writing. (Essential)
- Good people and interpersonal skills to build up effective relationships at all levels internally and externally. (Essential)
- Ability to plan own workload to meet business requirements and service level agreements. (Desirable)
- Ability to work well and keep calm under pressure. (Essential)
- Ability to understand the needs of our customers and be focused around customer outcomes. (Essential)
- Relevant work experience. (Desirable)
- Good computer skills including Microsoft packages
- 6 months administration or customer service experience would a distinct advantage but not essential

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