Administrator / Data Entry

1 day ago


Blackburn, United Kingdom Chubb Fire & Security Full time

Company Description

Chubb now has an opportunity for a Regional Sales Administrator to join our busy team in Blackburn. The main goal of this role is to provide administrative support to ensure the smooth and effective running of the Sales team. You will also be supporting the Sales Executives, Operations Managers and Sales Managers, helping to provide the best customer service possible.

**Job Description**:

- Communicate with and support the Sales team regarding installation projects and service calls
- Maintain customer job files, ensuring that all necessary information is accurately recorded, to ensure that full customer history and data is readily available
- Clear cancelled jobs and database amendments
- Assist with the production of engineer routine maintenance lists / logs and report on progress
- Assist the Operations Manager with installation planning and management of work in hand
- Obtain all required customer information and pass to the relevant department
- Assist in the resolution of any issues or concerns

**Qualifications**:

- experience of working in customer service / administration
- experience of working with customers, face to face or over the phone
- Will have a high level of IT literacy, especially Microsoft Word and Excel
- Should be proactive, able to prioritise workloads and have exemplary customer service skills
- Will have excellent people and communication skills, able to explain situations clearly, both verbally and written

Additional Information
- 25 days holidays plus bank holidays, plus option to purchase additional leave
- Generous pension scheme
- Employee scholarship scheme
- Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources
- Bravo Awards which recognise outstanding contributions from all employees and encourage excellence

Chubb is a leading provider of fire safety and security solutions & services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our 14,000 employees in 250 branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.3 million sites around the world.


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