Production Support Administrator

**About the Role**

We are seeking a proactive and analytical individual to join our production team as a **Production Support Administrator**. This role plays a key part in supporting LEAN **MRP/ERP systems** processes, ensuring accurate shop floor data transactions, and driving efficiency through system-led improvements. You will report directly to the Production Manager and work alongside the Production Team Leaders to maintain high operational standards, ensure on-time delivery (OTIF), and support continuous improvement initiatives across the department. This role requires strong cross-functional collaboration to align operations, engineering, and supply chain teams toward achieving production efficiency and quality goals.

**Key Responsibilities**
- Assist the Team Leaders in training, monitoring, and auditing **LEAN MRP/ERP systems transactions and processes** on the shop floor to ensure accurate and timely completion of all job tickets.
- Generate **labels, shipping documentation**, and other production paperwork to aid product despatch.
- Monitor production schedules and output, identify performance gaps, and help develop solutions to achieve OTIF (On Time In Full) targets.
- Support the identification and implementation of **efficiency improvements** using LEAN principles (e.g., process timings, waste reduction, workflow improvements).
- Collaborate with Team Leaders to maintain and update the **training database**, identifying skill gaps and ensuring all documentation and SOPs are accurate and current.
- Assist in the **development and implementation of Standard Operating Procedures (SOPs)** as required.
- Actively participate in **6S, Kaizen, root cause analysis**, and other continuous improvement activities.
- Support the Production Manager in promoting and maintaining **Health, Safety, and Environmental compliance**, including risk assessments and corrective actions.
- Collect, analyse, and report production data using **Microsoft Office tools** (Excel, Word, PowerPoint) to support decision-making.
- Utilise and maintain **LEAN MRP/ERP systems** to ensure LEAN continuity and production accuracy, particularly in the Team Leader’s absence.
- Attend and participate in regular **cross-functional meetings** between Production, Supply Chain, Engineering and Customer Service departments
- Undertake any other reasonable tasks as required by the Production Manager.

**Person Specification**

**Essential Skills and Experience**:

- Strong analytical mindset with excellent attention to detail.
- Proven experience working within a **manufacturing or production environment**.
- Practical experience supporting **LEAN principles** and continuous improvement processes.
- Confident in using **LEAN MRP/ERP systems** for production tracking, data input, and reporting.
- Ability to interpret data, identify trends, and communicate findings effectively.
- Strong organisational and time management skills; able to manage multiple priorities.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Understanding of **Health, Safety, and Environmental** practices within a production setting.

**Desirable Skills**:

- Formal LEAN or Six Sigma training or certification.
- Experience developing or delivering staff training.
- Knowledge of production scheduling tools and performance reporting systems.
- Previous involvement in Kaizen, 5S/6S, or similar improvement activities.

**Job Types**: Full-time, Permanent

Pay: £31,000.00 per year

**Benefits**:

- Company events
- Free parking
- On-site parking
- Sick pay

Work Location: In person