Vehicle Valuation Expert

3 days ago


Norwich, United Kingdom Aviva Full time

Are you someone who is currently working in a sales, insurance claims or customer service role?

If the answer is yes, we would love to hear from you

We are currently recruiting for a Vehicle Valuation Expert to join our team in Norwich. This is a great opportunity for someone who is career driven, has a knowledge of vehicles and wishes to further their career working for one of the UK’s leading Insurance, Wealth and Retirement businesses.

**A bit about the job**:
As a vehicle valuation expert, you will be responsible for £5M in indemnity spend per year while making sure we are able to settle claims with our policy holders fairly. Your success significantly impacts Aviva’s success in the market and customer experience and is directly linked to Aviva’s indemnity spend.

**Skills and experience we’re looking for**:

- Anticipate and resolve problems
- Basic computer, literacy, numeracy skills
- Possess persuasive, strong and confident conversation skills
- Effective telephony skills, with the ability to converse, handle objections and drive towards economic outcomes
- Interest in vehicles - experience in vehicle valuation and/or claims (desirable) market knowledge of the insurance industry/motor industry (desirable)

**What you’ll get for this role**:

- Starting salary between £24,000 and £26,000 (depending on location, skills, experience, and qualifications)
- Aviva will contribute up to 14% to your personal pension (dependent on your contribution)
- Eligibility for annual performance bonus
- Family friendly parental and carer’s leave
- 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days
- Up to 40% discount for Aviva products
- Brilliant flexible benefits including electric cars
- Aviva Matching Share Plan and Save As You Earn scheme
- 21 volunteering hours per year

**Aviva is for everyone**:
We are inclusive and welcome everyone

We flex locations, hours and working patterns to suit our customers, business, and you.

Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues.

To find out more about working at Aviva take a look here

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Private medical insurance
- Sick pay

Schedule:

- Day shift
- Holidays
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Work Location: Hybrid remote in Norwich, NR1

Reference ID: R-126382



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