Customer Service Advisor
1 week ago
As a Customer Service Advisor you will support the team with a summer project in the Chichester office.
**Client Details**
In the Insurance industry, the client is looking for several Customer Service Advisors to help complete a summer project based in their Chichester office.
**Description**
As a Customer Service Advisor you will have the following responsibilities:
- Accurately records and logs interaction with customers and updates account information and able to retrieve this information to create reports for management
- Keeps sensitive information and financial records private and confidential
- Works with management to maintain best practices for efficient communication with customers
- Meets regularly with team lead to give feedback to help improve customer service culture, response time and tools to improve staff experience
**Profile**
- Excellent customer service skills
- Excellent telephone manner
- Self-motivated with the determination to succeed
- The ability to multi-task in a high-volume environment
- Proactively collaborate with others
- Organised and good at managing priorities
**Job Offer**
- £10 - £12 per hour
- Flexible hours
- Saturday work may be required
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