Customer Service Apprentice

2 weeks ago


Liverpool, United Kingdom Gregory Abrams Davidson Solicitors Full time

**A national law firm offering services to both individuals & businesses**

Customer Service Apprentice is required to work for a solicitors based in the Liverpool 18 area

**Duties and Responsibilities**
- Assisting in the efficient and professional operation of the office
- Operating the switchboard and multiple incoming call services
- Ensure accurate messages are passed on timely to the correct person
- Greet and manage clients in reception area
- Receive monies and provide receipts to clients
- Organise and log internal and external post
- Organise hospitality requirements and provide support to various departments as and when necessary
**Monday - Friday: 9.00am - 5.00pm**

**£175 per week based on 35 hours per week**

**Skills and Qualities**
- Confident in the use of Microsoft Office, Excel and Word Typing experience
- Good telephone manner
- Good communication skills
- Attention to detail
- Hardworking, reliable and trustworthy
- Presentable
- Self-motivated
- Able to prioritise workload and use initiative
- Willingness to learn
**Apprentice Qualification - Level 2 Customer Service Practitioner**

Reference ID: 51767

**Job Types**: Full-time, Apprenticeship

**Salary**: £175.00 per week

Schedule:

- 8 hour shift
COVID-19 considerations:
All common surfaces are regularly sanitised

**Education**:

- A-Level or equivalent (preferred)
**Experience**:

- customer service: 1 year (preferred)
Work remotely:

- No



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