Estates Coordinator

**Location**: Twinkl HQ, Sheffield, UK

**Annual Salary**: £24,500 - £28,500

**Contract**:Permanent, 37.5 hours per week

**Hiring Manager**: Jake Aubrey Bentley **Recruiter**: Frazer Morton

We are looking for a driven and well-organised individual with the desire to further their career, whilst being influential in the continued growth of a successful business.

As an estates coordinator, you will work alongside a proactive estates team as they deliver a wide range of services across a residential and commercial property portfolio. These services include cleaning, security services, preventative and reactive maintenance, and compliance management. You will work with the Property Directors and Senior Estates Manager to ensure the estate is maintained to a high standard and that tenants are well served. You will lead on projects to enhance and expand the existing property portfolio, including the acquisition of new properties, the addition of new tenant services and the marketing of existing assets.

**How you’ll spend your day**:

- Liaising with commercial and residential tenants, ensuring their queries are answered and needs met in a timely manner.
- Scheduling compliance for residential properties, coordinating this between tenants and the maintenance team.
- Costing of remedial work, coordinating and scheduling this between the maintenance team, tenants and the Estates Manager.
- Spotting risk and areas of improvement, providing ideas and solutions.
- Having a regular back and forth communication with our finance team

**Requirements**:
**To succeed in the role, you will**:

- Be an excellent communicator who can engage a wide variety of stakeholders
- Have experience in delivering estates projects to budget and schedule
- Be opportunity-focused, able to tackle challenges with a creative mindset
- Be exceptionally well organised, able to plan and prioritise across multiple projects
- Be flexible - no two days will be the same.

**We're interested in anyone who meets one, or a combination of the following**:

- Has experience managing the facilities/estates compliance activities for either residential or commercial properties
- Has an interest in and demonstrated excellent practice in, the commercial or residential lettings
- Be prepared to confidently work between different IT platforms, including G Suite, GoogleMeet and facilities management software
- Full clean UK drivers licence

**Benefits**

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

**Here’s a couple of the things that make Twinkl a great place to be**:

- A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process
- Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.
- From day 1 - Westfield Health, 29 annual leave days per year (pro-rata) plus up to four additional days that may be awarded each year by the company, flexible working policy with opportunities to work from home, Twinkl subscription, access to a financial wellbeing coach and platform
- After probation - company sick pay and cycle to work scheme
- Long term service reward after 2+ years of service - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay.

**Salary**: £24,500.00-£28,500.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Life insurance
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Sheffield: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Property Management or Lettings: 1 year (required)

Work Location: One location