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Clinical Document Coder and Administrator
2 weeks ago
**About Us**
East Lancashire Alliance (ELA) is a not-for-profit community interest company providing services to our GP practice members and offering a portfolio of patient services. All our clinical services are led by clinical leads who work as part of a team with Federation managers.
We are a network of nine PCNs which consist of 48 GP practices covering a population of over 390,000 patients across East Lancashire. Patients are at the heart of everything we do, and we pride ourselves in ensuring our patients feel safe, supported, communicated with and respected, at a time when they may be feeling vulnerable. The Alliance are proud to represent our member practices and to champion our Primary Care Partners, by working with local general practice and other system partners in the provision of patient centred local healthcare services.
Each practice has a close-knit team of staff who collectively seek to improve the health of their patient populations.
**Overview of Role**
To provide an efficient and high-quality clinical coding service to support the business needs of General Practice by ensuring accurate translation and input of medical terminology. The post holder be part of a team of coders that provide a workflow optimising to General Practices that sign up to the service. Other duties of the role will also include ad hoc admin duties as required.
**Key Responsibilities**
- To extract the clinical information from the manual and computerised patients’ health records and then analyse that information to assign appropriate clinical codes, with adherence to the rules, regulations and protocols of clinical coding using the GPs clinical computer system.
- To understand, and maintain, the need for accuracy of clinical coding as this has a direct impact on the revenue generation and funding for the Practice.
- To provide cover for absence of coding staff, as required, ensuring continuity of data coding.
- To possess sufficient knowledge once trained to work unsupervised on routine coding, taking advice from a supervisor when appropriate.
- To effectively communicate with coding team, doctors, nursing staff and others concerning coding issues.
- To resolve any coding queries by consulting with line manager, colleagues and by liaising with other medical staff.
- To be able to manage own workload to ensure work is accurate and complete to meet targets and communicate any problems to the Line Manager.
- Undertake other duties as required commensurate with the post.
- To work mainly on own initiative but referring more complex issues to colleagues or Line manager.
- To always maintain confidentiality of all coded and other patient data in line with the Data Protection Policy.
- To attend any meeting that is appropriate as necessary.
- To comply with ELAs policies and procedures and implementing local policies when required.
- To undertake the necessary training courses to develop a good knowledge of Clinical Coding and surrounding coding issues.
- To undertake all reasonable requests from Line Manager.
**Standards of Business Conduc**t
- The post holder will be required to comply with the organisations standing order and always standing financial instructions and, deal honestly with the organisation with colleagues and all those who have dealing with the organisation including patients, relative and suppliers
- The post holder must ensure that their behaviour and interests inside and outside work do not conflict with their ELA position, duties and/or responsibilities
- The post holder must comply with and support the development of the performance standards within the service/department to ensure the service is responsive to and meets the needs of its patients/stakeholders
- The post holder will be required to develop and maintain good working relationships with all patients, service users, staff, contractors and where appropriate, members of the public.
- All post holders who are members of a professional body must comply with standards of professional practice / conduct. It is the post holders’ responsibilities to ensure they are both familiar with and adhere to these requirements and maintain their professional membership to the relevant body
**Equality and Diversity & Equal Opportunities**
- The post holder must carry out all duties and responsibilities of the post in accordance with the ELA’s Equal Opportunities and Equality and Diversity policies, avoiding unlawful discriminatory behaviour and actions when dealing with colleagues, service users, members of the public and all other stakeholders
- The post holder must promote awareness of and respect for equality and diversity in accordance with Trust policies and procedures
- The post holder is responsible for treating all staff, patients, service users, NHS contractors and the public with dignity and respect always
**Professional and Personal Development**
- The post holder must ensure that they are aware of their responsibilities by undertakin
