Lead Customer Service

5 days ago


Swindon, United Kingdom Hamilton Woods Full time

**Lead Customer Service / Accounts Receivable Clerk**
Hamilton Woods Associates are working with a successful, global, growing organisation that are looking to add a new Lead Customer Service / Accounts Receivable Clerk to their team.
**The Role**:

- Reviewing and resolving invoice queries and anomalies.
- Working closely with departments based in other countries.
- Approving invoices prior to processing.
- Creating sales orders, ensuring contract terms are correct.
- Liaising with internal and external stakeholders.
- Supporting in meeting customer terms and contract conditions EG shipping terms.
- Completing weekly and monthly revenue reconciliations.
- Working across multiple contracts.
- Chasing the signing of contracts and collection of payments.
- Supporting with budgeting and demand forecasting.
- Ensuring PO accuracy, matching PO's and cross checking against contracts.

**The Requirements**:

- Highly organised with strong attention to detail
- Strong written and verbal communication skills
- Confident in asking questions and gaining and clarity
- Good interpersonal skills
- Competent on Excel
- Ability to multi-task and work to deadlines
- Proactive and problem solving in approach
- Ideally have experience in customer service, credit control and SAP usage.

In return this role is offering a salary of £24'000 - £28'000 depending on experience and will be working Monday-Friday 8.30 - 4.40. The team are currently working a hybrid set up but the new starter will be office based until trained. This is an excitingopportunity to join a market leading business within a successful team.



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