Parking Support

**Parking Support - Case Officer, Post number:(098508)**

**Salary: £25,119 - £26,873 Per annum**

**Grade: F**

**Contract: Permanent**

**Hours: 37 hours per week**

**Location: Victoria Multi Storey, Harrogate**

An opportunity has arisen for a Parking Support Case Officer within the Council’s Parking Service, based at Victoria Multi Storey in Harrogate.

This is an exciting opportunity to work within a fast-paced office environment. This is a varied role, and you must be able to prioritise demanding workloads and work effectively as part of a team to meet deadlines.

**The role**

As a Parking Support Case Officer, you will work within a team providing a wide range of specialist support to the parking service, to ensure efficient, effective, and compliant service delivery in accordance with statutory legislation.

This is a varied and rewarding role.

The hours of operation are Monday - Thursday 8:30am to 5pm & Friday 8:30am to 4:30pm.

**What you will bring**

We are looking for an experienced administrator who is looking to learn and grow their knowledge within an officer role. The successful applicant must have and experience in Word, Excel, and Outlook. You must have good written and verbal skills and a methodical approach to accuracy with particular emphasis on dealing with written responses to formal appeals and complaints.

As you will be working to strict legislative deadlines, it is important you are highly organised. We welcome all applicants who have experience in administration, and full training will be provided.

You must respect the need for confidentiality of personal information and have knowledge of Data Protection (GDPR), Equalities and Health and Safety requirements of working within a busy office environment.

**Working for us**

As well as the career opportunities, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days per year with continued service, plus public holidays. Up to 10 days extra leave can be purchased at any time & you can also bank your additional time as flexi, find the right balance that works for you with our hybrid working.

**Pension**:
Save for your retirement with our generous local government pension scheme with a 18.3% contribution from NYC. Fitness & Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££. Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers. Payroll Pay: salary sacrifice schemes such as: Car scheme, Salary Finance, Cycle to work, Technology. Spread the cost from your monthly salary.

**Contact and apply**

**Key Dates**

Closing date: 22nd September 2024

Interview Date: 1st October 2024

Venue for Interview: Victoria Multi Storey, Harrogate

**Key Documents**

**Total Rewards**

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.

We are committed to the inclusion, safeguarding and promoting the welfare of adults at risk*

**Parking Support - Case Officer: Harrogate (098508)**

**Location**:Victoria Multi Story Car Park

**Town**:Harrogate

**Salary**:£25,119 - £26,873

**Posted**:30/08/2024

**Closing date**:22/09/2024

**Closing time**:23:59

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