Retirement Living Officer

Job title:
**Retirement Living Officer**

**Salary**:
**£13.85 per hour with Essential Car User Allowance**

**Location**:
**Porchfields, Shrewsbury**

Hours:
**35 hours per week, permanent**

We currently have an exciting opportunity for a **Retirement Living Officer **to join our successful Retirement Living team on a permanent basis to work at our Retirement Living Scheme in Porchfields, Shrewsbury. We’re looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services.

**The Role**

As a Retirement Living Officer, you will provide an effective Enhanced Housing Management service to all residents living in a retirement housing environment. You will provide onsite management and supervision to maintenance, health and safety and cleanliness within the retirement housing schemes and will be the main point of contact providing a visible and excellent customer service to residents and visitors.

**Skills and experience required**:

- Experience of working in a customer focused environment
- Experience of taking a hands on approach to solving problems
- Good organisational skills
- Competent in using IT packages including Microsoft Word, Outlook, Excel etc
- Ability to work effectively under pressure
- Excellent verbal, written and face to face communication skills
- Full UK Driving Licence and access to your own vehicle.
- Due to the nature of this role, an Enhanced DBS will be required._

**What we can offer you**

As well as a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available, we can offer 25 days’ holiday plus bank holidays. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information.

**About us**

As one of the largest providers of affordable homes and care in the area, employing almost 1,000 people, Housing Plus Group offers rewarding roles with excellent training and career development pathways delivering services that customers can trust across Staffordshire and Shropshire. Housing Plus Group companies include Care Plus, Property Plus and Severn Homes.

Join our team at Housing Plus Group, where we value your time as much as your talent. We offer flexible working options such as hybrid working and adaptable schedules, to enable you to develop your career while maintaining a great work-life balance. You can find out more about Housing Plus Group and why we are a great place to work in the About Us guide attached.

The boards of Housing Plus Group and The Wrekin Housing Group have decided to take the next steps towards a formal merger. The formal merger is expected to take place in January 2025 when all the legal and regulatory requirements have been completed, at which time The Wrekin Housing Group will become part of the new Housing Plus Group. Find out more on our merger update page.

**How to apply**

**Closing date**:Monday 4th November 2024 - Interviews may take place throughout the advert

**Job Types**: Part-time, Permanent

Pay: £13.85 per hour

Expected hours: 35 per week

**Benefits**:

- Company car
- Company pension
- Cycle to work scheme
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Shrewsbury, Shropshire: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: 509