Housing Legal Caseworker

1 week ago

London, United Kingdom TRI Consulting Full time

A well known Housing Association is currently looking for a Legal Caseworker for a three month temporary position

Key responsibilities are as follows

Manage a varied caseload of housing management legal issues. This will include ASB and community safety, breach of tenancy matters, rent recovery, tenancy fraud and disrepair, succession,hoarding

Provide legal advice training and support to housing officers and other colleagues on solutions available to them related to ASB and community safety, breach of tenancy matters, rent recovery, succession and disrepair

Personally representing and advocating on behalf of the company in court on a range of housing management issues. Instructing and liaising with solicitors and barristers and negotiating with defence solicitors where required.

Maximising cost effectiveness of legal budget, by evaluating cases and offering a range of solutions taking into account business need and customer satisfaction, this may include use of CCTV and professional witnesses, the appropriateness of legal actionand negotiating with defence lawyers to reduce overall costs.

Support the work of the housing team to deliver an excellent standard of customer service, leading to improved resident satisfaction in your area.

Act promptly on rent/debt cases referred by housing officers to help them ensure rent collection levels increase and rent arrears decrease.

Working with colleagues and customers to carry out dispute resolution to prevent cases escalating to a legal route.

Act as a source of expertise to the teams on ASB, succession, tenancy fraud and disrepair Representing the company on a range of issues at local and casework level including ASB borough meetings, safeguarding and child protection panels and casework panels.

Produce reports and statistical information on your work for PTE panels, casework panels or committees as required

Essential requirements

Up-to-date knowledge of housing law and legislation and laws in relation to anti-social behaviour and tenancy enforcement. Preferably experience of related areas in civil and criminal law

An understanding of the association’s statutory, regulatory and contractual obligations.

Significant experience of evaluating, managing and resolving complex housing and legal casework.

Ensure that service standards in relation to case management are met.

Ensure that any fraud investigations comply with relevant legislation e.g. Data Protection Act

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