Service Executive

Role Profile

Specific Role Responsibilities- Representing the client in a professional manner- Managing rent receipts, rental records, rent queries and rent arrears- Managing insurance payments, refunds and recharges along with associated spreadsheets- Managing mortgages including capital repayments, loan redemptions, mortgage payment failures and updating mortgage balances on the system- Managing the property bank accounts and surplus balances distributions- Making property invoice payments and maintaining associated spreadsheet- Processing VAT transactions in preparation for monthly VAT returns- Dealing with property and mortgage ownership transactions and changes in ownership.- Ability to take and make telephone calls

You will also be responsible for:
- Liaising with valuers, pension members, HMRC and professional advisers

What we are looking for-
- Some accountancy, mortgage and/or property experience would be an advantage- Excellent numerical ability, high levels of accuracy and attention to detail- Credit control and property management useful to have- First class verbal and written communication skills- A customer-focussed, professional and courteous working manner- Commitment to and awareness of the team and changing workloads- Flexibility and a willingness to get involved- Ability to meet deadlines, taking personal ownership to achieve team goals- General administration experience

About FNZ Culture

Our culture is what drives us. It's at the heart of who we are and everything we do. It's what inspires, excites and moves us forward. Our ambition is to create a culture for growth, one that opens up limitless opportunities for our employees, customers and the wider world. At FNZ we know that great impact is only possible with great teamwork.

That’s why we value the strength and diversity of thought in our global team.

The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders around the world.

Customer obsessed for the long-term

Think big and make an impact

Act now and own it all the way

Challenge, commit and win together

Read more about The FNZ Way and our values:
Opportunities- Right from day one, you will work alongside exceptional, multicultural teams - experts in their respective fields - who will inspire and challenge you to make your greatest impact.- Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies;- Working in a flexible and agile way that meets the needs of the business and personal circumstances;- Remuneration, significant financial rewards and career advancement is based on individual contribution and business impact rather than tenure or seniority;- We provide global career opportunities for our best employees at any of our offices in the UK, EU, US, Canada, South Africa and APAC.

Commitment to Equal Opportunities

At FNZ, we recognise that diversity, equity and inclusion are important factors contributing to our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner without regard to gender, ethnicity/race, faith, age, nationality, gender identity, sexual orientation, marital status, socio-economic background, disability or military veteran status where all applicants and employees are valued and respected.

In addition, we want to ensure accessibility needs are well supported, if you require specific support please advise us.

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