Practice Administration Officer

**Details**:
**Reference number**:

- 325151**Salary**:

- £22,040- per annum, pro rata for part time- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer- AO**Contract type**:

- Permanent**Business area**:

- MOD - Strategic Command - Defence Medical Services**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Medical Centre, Defence Intelligence and Security Centre (DISC) Chicksands, Shefford, Bedfordshire. SG17 5PRAbout the job

**Job summary**:
Here at Defence Primary Healthcare (DPHC), we are inclusive and dedicated, working to provide excellent care to our entitled personnel

We are looking for a friendly, well-organised and adaptable Practice Administrator to join our supportive and welcoming team of healthcare professionals and administrative staff working within the Medical Centre located at Chicksands,although you may be required to provide cover at other facilities within the Combined Practice Network.

The is a Part Time position offering 25.5 hours per week. Requests to work flexibly and/or part time will be considered, taking into account business needs.

Does this sound like the role for you? If so, we would love to hear from you

**Job description**:
Duties include the preparation of notes and statistics before clinics and surgeries.Administration of all medical records for Service personnel and entitled civilians.General secretarial and administrative support to the Practice team.Facilitation of effective communication between patients, members of the Primary Healthcare (PHC) team, secondary care and other associated healthcare agencies.

**Person specification**:
The main responsibilities include but are not limited to:

- Overseeing the running of clinics, maintaining and monitoring the Practice appointments system. Preparing documentation for all clinics, checking documents after clinics and taking appropriate action and filing away documents promptly.
- Receiving and assisting patients and visitors, directing to others as appropriate. Handling all general enquiries from patients and others, in person and on the telephone, and takes and records messages for other members of the team. Processing and distributing incoming (and outgoing) mail
- Supervising the use of the DMICP system by Practice administration team and mentoring users as necessary. Supervising the use of any other Information Systems (IS), staff database, intranet, internet, etc.

For a full list of responsibilities, please check the Terms of Reference document.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Leadership
- Communicating and Influencing
- Working Together
- Managing a Quality Service
- Delivering at Pace
- Changing and Improving
- Leadership
- Communicating and Influencing
- Managing a Quality Service
- Changing and Improving

**Benefits**:

- Alongside your salary of £22,040, Ministry of Defence contributes £6,490 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Learning and development tailored to your role
- A culture encouraging inclusion and diversity
- A Civil Service pension
- Free parking
- On site shop

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.- The sift will be completed within 5 working days of the vacancy closing date and interviews will be held on a date to be confirmed.
- Travel to interview costs will not be reimbursed.- This post does not offer any assistance with relocation allowances.-
- As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.- Please note the salary will be pro-rata where part time hours are undertaken.- Please ensure you have read all the details in the important information link prior to applying.
- Feedback will only be provided if you attend an interview or assessment.**Security**:
- See our vetting charter (opens in a new window).- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- Turkish nationals, and certa