Administrator
7 days ago
TH March are looking for an Administrator to join their busy Sevenoaks office. This role is part time, Wednesday to Friday 9am-5pm totalling 21 hours a week.
The main duties of the role are:
- Answer a high volume of calls and maintain a rapid response rate according to agreed standards in an efficient, professional, and courteous manner.
- Log information on calls received, where required and maintain detailed and accurate records.
- Provide support and assistance to Account Handlers, Account Executives and other staff within the Company.
- Assist with the opening, scanning and distributing of any incoming mail ensuring that it is saved in the Policy Administration System.
- Provide cover for the typing of Renewal Memos, Surveys and Pre-Renewal meeting notes when colleagues are on annual leave to assist and save into the policy administration system.
- Assist with the preparation of renewal packs for Account Executive for visits, as and when required.
- Arrange appointments for renewal visits / surveys as and when required and update the renewal book and/or calendar.
- Prepare and issue renewal letters and process renewals within Policy Administration System, as and when required.
- Provide cover for the processing of endorsements within the Policy Administration System when colleagues are on annual leave to assist and save into the Policy Administration System.
- Provide office assistance as and when required - ordering stationery etc.
- Sorting of outgoing mail and take it to the Post Office.
- Assist with Credit Checks as and when required.
- The input of data into WebEx for New Business and Renewals.
- Establish and maintain effective working relationships with co-workers, supervisors, clients and visitors.
- To maintain clients’ and the Company’s confidentiality at all times.
- To comply with FCA Rules & Regulations.
**Job Types**: Part-time, Permanent
Part-time hours: 21 per week
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Wellness programme
Schedule:
- Day shift
Work Location: In person
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