Front Office Team Member

1 week ago

Sutton, United Kingdom Holiday Inn London - Sutton Full time

**Front Office Team Member - Full Time**:
**HI London - Sutton****:
**The Opportunity**

Are you passionate about hospitality and providing exceptional guest experiences? We are seeking an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.

As the first point of contact for guests, you will be responsible for providing a warm and friendly welcome, ensuring a seamless check-in process, and assisting guests throughout their stay with any queries or requests. You will also handle incoming calls, make reservations, and provide guests with information about the hotel and local area.

To be successful in this role, you should have excellent communication skills, both written and verbal, be able to multitask and prioritize effectively and be comfortable working in a fast-paced environment. You should be computer literate and able to operate hotel reservation systems, possess a high level of attention to detail, and have a positive and professional attitude.

If you are passionate about hospitality and have the desire to deliver exceptional guest experiences, we would love to hear from you.

**Benefits**
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
- Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.

You will possess excellent communication and interpersonal skills, with a friendly and welcoming demeanor. You should have a positive attitude, be proactive and approachable, and possess a strong sense of professionalism.

You should be highly organised and detail-oriented, with the ability to multitask and prioritize your workload. And should be able to handle a busy reception area, manage guest inquiries, and deal with any complaints effectively.

You will have prior experience working in a similar role, with knowledge of hotel operations and reservation systems. They should have excellent computer skills and be proficient in using software such as MS Office, Excel, and Outlook.

In addition, you should be able to work well under pressure, be flexible and adaptable to changes, and be willing to work flexible hours, including weekends and holidays. They should also possess a passion for the hospitality industry and a commitment to delivering exceptional customer service.

**Hotel**

Holiday Inn London - Sutton Hotel is located in the heart of Sutton, just a short walk from Sutton train station and in close proximity to the town centre's shops and restaurants. With fast trains to London Victoria taking just half an hour from nearby Sutton station, the hotel is ideal f

  • Front Office Team Member

    1 week ago

    Sutton, United Kingdom Holiday Inn London - Sutton Full time

    **Front Office Team Member - Casual**: **HI London - Sutton****: **The Opportunity** We are looking for a highly motivated and customer-focused individual to join our hotel as a Front Office Team Member. As the first point of contact for our guests, you will play a crucial role in creating a memorable and seamless guest experience. **Responsibilities**: -...

  • Front of House Team Member

    1 week ago

    Sutton, United Kingdom Old Bank Full time

    Location - Old Bank **Front of House Team Member** **About Us** Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its...

  • Front of House Team Member

    2 weeks ago

    Sutton Coldfield, United Kingdom The White Horse Full time

    Front of House Team Member **Duties**: - Greet and welcome guests in a friendly and professional manner - Provide excellent customer service and address any guest inquiries or concerns - Take food and beverage orders accurately and efficiently - Upsell menu items and promote daily specials - Collaborate with kitchen staff to ensure timely and accurate...

  • Front of House Team Member

    2 days ago

    Sutton Coldfield, United Kingdom The White Horse Full time

    Front of House Team Member **Duties**: - Greet and welcome guests in a friendly and professional manner - Provide excellent customer service and address any guest inquiries or concerns - Take food and beverage orders accurately and efficiently - Upsell menu items and promote daily specials - Collaborate with kitchen staff to ensure timely and accurate...

  • Front of House Team Member

    4 days ago

    Sutton, United Kingdom Old Bank Full time

    **Location: Old Bank Sutton** Are you a great team player? You don’t need any experience to join as a Front of House Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests. **Can you** - _Welcome and engage every guest_ - _Prepare and serve our high-quality food and drink_ -...

  • Front of House Team Member

    2 weeks ago

    Sutton Coldfield, United Kingdom Burger Boi Full time

    **Job description** **Be part of the smashed burger revolution!** A genuinely exciting opportunity to join the Burger Boi movement and lifestyle! Since opening Burger Boi outposts across the UK, demand and popularity has exploded. That’s because we don’t cut corners, we do what we do insanely well and nothing else. **We’re bringing a bit of Cali...

  • Team Member

    1 week ago

    Sutton Coldfield, United Kingdom Harvester Full time

    As a Team Member at Harvester - Boldmere, you will become a master of all trades. Your warm welcome, excellent service and great food will be the reason guests keep coming through our doors! You’ll thrive in a fast-paced environment, helping out front and in the kitchen. You’ll always pull together as a team because it’s the people that make it all...

  • Front of House Team Leader

    12 hours ago

    Sutton, United Kingdom Old Bank Full time

    **Location - Old Bank** **Front of House Team Leader** We are looking for experienced Front of House Team Leaders and supervisors who know how to be great team players and have a real passion to create an amazing guest experience at Old Bank. Our Front of House Team Leaders support, coach and mentor the team to ensure business success. **Can you** -...

  • Team Member

    1 week ago

    Sutton Coldfield, United Kingdom Stonehouse Pizza & Carvery Full time

    As a Team Member at the Fox, you will become a master of all trades. Your warm welcome, excellent service and great food will be the reason guests keep coming through our doors! You’ll thrive in a fast-paced environment, helping out front and in the kitchen. You’ll always pull together as a team because it’s the people that make it all...

  • Team Member

    4 days ago

    Sutton Coldfield, United Kingdom Fox Full time

    As a Team Member at the Fox, you will become a master of all trades. Your warm welcome, excellent service and great food will be the reason guests keep coming through our doors! You’ll thrive in a fast-paced environment, helping out front and in the kitchen. You’ll always pull together as a team because it’s the people that make it all worthwhile. -...